Solera
Key Account Manager
Virtual US · Director
Sponsorship not specifiedDetected 30 days ago
AlgorithmsSalesforceCRMAccount ManagementCustomer SuccessMicrosoft Office
About the role
- We're looking for a Key Account Manager (KAM) to join our elite Key Accounts team, supporting strategic dealer groups across multiple product lines.
Responsibilities
- Own Strategic Relationships Lead day-to-day customer engagement and retention efforts for assigned dealer groups, partnering with the Key Account Director to manage the full account lifecycle across multiple product lines.
- Build deep relationships with operational leaders and power users Develop and execute strategic account plans that align with the dealer group's business goals and Solera's long-term growth objectives.
- Act as the primary point of contact for complex escalations, orchestrating internal teams to deliver timely and effective solutions.
- Partner closely with Key Account Directors and Solution Consultants to drive upsell conversations (you identify, they close).
- Collaborate Cross-Functionally Be the voice of the customer with Product, Support, and Marketing teams.
- Proficient in Salesforce, DealerSocket CRM, and other enterprise SaaS platforms, with a proactive, collaborative mindset and the ability to manage a strategic book of business with autonomy and urgency.
- Let's drive success together.
Requirements
- What You'll Bring 3+ years of experience in Customer Success or Account Management supporting strategic or enterprise accounts, with a proven track record managing high-value, multi-product relationships.
Nice to have
- Experience in the automotive industry or with dealership operations, KPIs, and digital transformation trends is strongly preferred.
Compensation
- Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries.
Company info
- You'll be rewarded not just for retention, but for identifying new opportunities that drive our customers - and Solera - forward.
- Key Account Manager/Virtual US Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience.
- The Role We're looking for a Key Account Manager (KAM) to join our elite Key Accounts team, supporting strategic dealer groups across multiple product lines.
Equal opportunity
- EMPLOYER SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER.
- THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
- Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services.
- Solera serves over 300,000 global customers and partners in 100+ countries.
This listing is sourced directly from Solera's careers page and normalized into a canonical job model.