Obsidian Security

Obsidian Security

Sr Customer and Social Media Marketing Manager

Palo Alto · Senior

Sponsorship not specified$195k-$212kDetected 97 days ago
SnowflakeDatabricksGCPOAuthAgentic AIContent CalendarsSocial Media MarketingSalesforceCustomer SuccessLeadershipOrganizational Skills

About the role

  • Customer content creation: Alongside PMM, produce high-quality customer stories, case studies, testimonials, and milestone announcements that highlight Obsidian's value proposition.
  • Insights & reporting: Track engagement and measure the impact of customer marketing initiatives on retention, advocacy, and pipeline influence.

Responsibilities

  • Develop and manage customer advocacy and engagement programs, including reference networks, lifecycle touchpoints, and customer marketing initiatives.
  • Build and maintain a roster of customer champions who can support reference calls, speak at events/webinars, provide quotes, and participate in co-marketing.
  • Obsidian is looking for a strategic and creative Customer Marketing Manager to build and scale programs that deepen customer engagement, celebrate customer success, and turn our users into passionate advocates.
  • In this role, you'll own customer storytelling - from case studies to milestone highlights - and scale Obsidian's Customer Advocacy program.
  • Customer programs: Develop and manage customer advocacy and engagement programs, including reference networks, lifecycle touchpoints, and customer marketing initiatives.
  • Collaborate cross-functionally: with CS, Sales, Product Marketing, and Leadership to identify strong customer stories and expand our use cases.
  • Advocacy & references: Build and maintain a roster of customer champions who can support reference calls, speak at events/webinars, provide quotes, and participate in co-marketing.
  • Build and manage the company's social media strategy and day-today content publishing and curation to raise brand awareness and strengthen Obsidian's positioning as a leader in SaaS and AI security.
  • Build and manage the company's social media content calendar and work with cross functional teams to amplify key product milestones, customer success, industry recognition.
  • Highly organized and able to manage multiple projects simultaneously.

Requirements

  • In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.

Nice to have

  • Responsible for driving engagement with security professionals on LinkedIn.
  • 5-7 years of experience in customer marketing, product marketing, or customer success.
  • Good understanding of the cyber security space specifically SaaS and AI security is a plus.
  • 2-3 years in B2B social media engagement with strong understanding of mainly LinkedIn and YouTube.

Skills

  • securing SaaS apps where business happens-Microsoft 365, Salesforce, and hundreds more.
  • Obsidian was built by leaders who redefined endpoint and identity security at CrowdStrike, Okta, Cylance, and Carbon Black.
  • Now, they're transforming how SaaS is secured.
  • Major announcements are on the horizon.
  • In this role, you will
  • Exceptional storytelling, interviewing, and content development skills with a strong understanding of how to effectively engage on LinkedIn.

Compensation

  • $195,000 - $212,000 USD

Benefits

  • Our competitive benefits packages are designed to support our employees' well-being, both at work and at home.
  • Competitive compensation with equity and 401k
  • Comprehensive healthcare with dental and vision coverage
  • Flexible paid time off and paid holiday time off
  • 12 weeks of new parent or family leave
  • For more details on our US benefits, or for information on our international benefits, please see here.
  • In addition to a competitive base salary, this position is eligible for equity awards and may be eligible for sales commission or incentive compensation based on the role or function within the company.

Company info

  • Obsidian Security is the leading SaaS security platform, trusted by global enterprises like Snowflake, T-Mobile, and Algolia.
  • We protect 200+ organizations across North America, Europe, the Middle East, Southeast Asia, Australia, and New Zealand, including many of the world's largest Fortune 1000 and Global 2000 companies.
  • Founded in 2017 and backed by top investors like
  • At Obsidian, we are proud to be an equal-opportunity employer.

Equal opportunity

  • If you have a need that requires accommodation, please contact accommodations@obsidiansecurity.com
Apply directly at Obsidian Security →Create a free account for alerts like thisView Obsidian Security immigration profile

This listing is sourced directly from Obsidian Security's careers page and normalized into a canonical job model.