Kyndryl
Early Career Consult Program – Network Support Associate
Dallas (USDALFRI) Frisco AI HUB · Junior · Full-time
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About the role
- Working in a complex, multi-vendor environment, you will be responsible for monitoring, maintaining, troubleshooting, and supporting network infrastructure that enables business-critical operations.
Responsibilities
- Support the installation, configuration, and maintenance of network hardware and software.
- Maintain and support secure network connectivity, including VPN and WAN technologies.
- Investigate network incidents, perform root-cause analysis, and implement corrective actions.
- Support network-security policies and help identify and address security risks and vulnerabilities.
- Document network configurations, troubleshooting activities, operating procedures, and recurring issues.
- At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses.
- As a Network Support Specialist, you will help ensure the availability, performance, and security of enterprise network environments.
- You will collaborate with engineers, service teams, and customers to resolve issues, implement changes, and continuously improve network reliability and performance.
Requirements
- You're good at what you do and possess the required experience to prove it.
- However, equally as important - you have a growth mindset
- You are customer-focused - someone who prioritizes customer success in their work.
- And finally, you're open and borderless - naturally inclusive in how you work with others.
- Working knowledge of network protocols, addressing, traffic flow, and connectivity principles.
- Experience troubleshooting network performance, connectivity, and configuration issues.
- Familiarity with WAN technologies, VPNs, and secure network connectivity.
- Strong analytical and problem-solving skills with the ability to isolate and diagnose issues.
- Experience documenting configurations, procedures, and troubleshooting activities.
- Familiarity with ITIL processes and operational best practices.
Nice to have
- Preferred Skills
Compensation
- The base compensation range for the position in the U.S. is $ 55,200, to, $99,240, based on a full-time schedule reflects the minimum and maximum target compensation Kyndryl, in good faith, believes it may pay for the role at the time of th
Benefits
- Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
- Monitor and manage network performance, availability, and operational health.
Company info
- At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress
- with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
- The Role
- Your Role
- We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge.
- For our people-Kyndryls-that means doing purposeful work that powers human progress.
- Provide technical support and communicate status, impact, and resolution updates to customers and stakeholders.
This listing is sourced directly from Kyndryl's careers page and normalized into a canonical job model.