Mosaic Health

Trainer, Clinical Excellence

Florida, USA

Sponsorship not specified$19k-$29kDetected 30 days ago

Customer SupportEHR/EMRLeadershipCommunicationCollaborationProblem SolvingTime ManagementMentoringMicrosoft Office

About the role

At Millennium Physician Group, our employees are the foundation of our success.
We also promise to care for you as an individual and help you grow in your role.
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Conduct hands-on observations of clinic workflows to provide actionable feedback that supports monthly reporting and drives improvement toward organizational goals.
Collaborate with clinical staff to identify skill gaps and provide targeted support to ensure alignment with Mosaic's best practices.
Partner with Super Users to provide coaching and support, equipping them with the knowledge necessary to train their peers and drive process enhancements in their respective clinics.
Work alongside Quality, Risk, and Coding Educators to support Value-Based Programs, integrating best practices into clinic operations.
Maintain clear and open lines of communication with the Supervisor, relaying concerns or questions from office staff regarding quality and coding workflows.
Collaborate with leadership to assess coaching needs through metrics, reports, and discussions, ensuring effective assimilation of practices into Mosaic's culture.
Collaborate with leadership to request and develop new or updated coaching materials that align with current practices and organizational goals.
Work collaboratively with staff during the integration training process, providing both clerical and clinical support while troubleshooting workflows and system usage challenges.
Perform other related duties as assigned.
Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families.

Proficiency in Microsoft Office Suite and database software
Strong understanding of Value-Based programs (e.g., HCC, Quality Measures)
Ability to quickly adapt to new situations as they arise
EXTENSIVE TRAVEL (UP TO 80% IS REQUIRED FOR THIS ROLE!)
3+ years of experience in a medical practice organization
Experience with Electronic Medical Records (EMR), preferably with Athena
Excellent planning, time management, and multitasking abilities
Commitment to continuous learning and expanding personal knowledge base
Outstanding verbal and written communication skills, along with strong interpersonal abilities to inspire and engage learners
Creative problem-solving skills to develop innovative solutions for contemporary learners' needs
High levels of empathy and an understanding of effective teaching methodologies, with a willingness to stay updated on new teaching techniques
Strong collaboration and teamwork skills are essential
Requires travel of up to 80% of the time

Create and deliver educational materials to implement new and updated workflows and best practices to care teams, utilizing Mosaic's EMR to enhance procedural efficacy and medical margin.
Work closely with Learning & Development, Integrations, Innovation, and Clinical Systems teams to drive continuous improvement across the organization.

MPG is committed to equal employment opportunities.
We will not discriminate against employees or applicants for employment in employment opportunities or practices based on race, color, sex (including pregnancy), genetic information, sexual orientation, religion, physical or mental disability, age, military or veteran status, marital status, familial status, national origin, or any other legally protected class.
Equal opportunity applies to all areas of the employment relationship, including hiring, promotions, training, terminations, working conditions, pay, and other terms and conditions of employment.
Millennium Physician Group (MPG) is committed to the full inclusion of all qualified individuals.

This listing is sourced directly from Mosaic Health's careers page and normalized into a canonical job model.