ServiceTitan

Manager, Pro Sales

US Remote

Sponsorship not specifiedDetected 4 days ago

SalesforceSalesRecruitingOnboardingCustomer SuccessLeadershipCommunicationCollaborationMicrosoft Office

About the role

ServiceTitan's Pro Sales Manager is an integral, highly-visible role to ensure the success of the ServiceTitan's Adoption team.
It's about the experiences we have, people we meet, and the perspectives we share.

Be the go-to-lead on new features adoption in an advocate/consultative approach
Work cross-functionally with Customer Success, Strategy, Marketing, Product Management, and Sales Leadership to develop coordinated view and consistent measurement of adoption of ServiceTitan
Build a brand to become the expert on adoption and sophistication at ServiceTitan
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process.
These tools are designed to improve efficiency and enhance the candidate experience.
Here's how we'll support you in doing some of the most impactful work of your career:

So, if you have the skills but are hesitant to apply because of your background, apply anyway.

Minimum of a Bachelor's degree.
At least 5 years experience in a SaaS environment/company
Experience in sales, service, or customer success-related role preferred including account planning, prospecting, running demos, and negotiating
Strong analytical skills and proficiency in MS Office skills and Salesforce
Creativity and ability to run with minimal direction in an ambiguous environment
Demonstrated excellence in cross-functional communication, with the ability to simplify and explain complex problems to stakeholders of all levels across multiple functions
Excellent communication skills

Ready to be a Titan?
AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

ServiceTitan is committed to fair and equitable compensation for all of our employees.

Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
In addition to base salary and variable commission, our total compensation package includes equity, and a holistic suite of benefits.
Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

Foster & build overall relationship with customers, which include: increasing adoption, ensuring retention, and long-term customer success
Proactively work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals
Build relationships with customers and articulate the value of ServiceTitan offerings
We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
At ServiceTitan, we celebrate individuality and uniqueness.

This listing is sourced directly from ServiceTitan's careers page and normalized into a canonical job model.