Decagon
Product Manager, Enterprise Agent Platform
San Francisco · Senior · Full-time
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odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
This range already reaches Level IV — the maximum four lottery entries.
DOL prevailing wage, 2026-27 wage year · General and Operations Managers (11-1021) · San Francisco-Oakland-Fremont, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- Decagon agents take action inside some of the most complex enterprise systems.
- Integrations and connections, headless and SDK deployment, external APIs and developer experience, channel expansion and partnerships.
- This is the least solved part of enterprise AI.
Responsibilities
- We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
- agent building, eval, analytics, testing, experimentation, versioning, integrations, and enterprise controls.
- As one of our founding PMs, you'll help define the product foundation that every Decagon customer uses to build and run their AI agents.
- You'll own initiatives end-to-end, from discovery and scoping to launch and adoption, shaping the product experience for some of the world's most influential businesses.
- You'll own everything that makes that possible.
- Drive channel and partner expansion with go-to-market and BD, including marketplace listings and co-sell motions
- Experience building or scaling a partner or marketplace ecosystem
Requirements
- A Computer Science, Engineering, or Math degree, or equivalent technical experience
- Experience with iPaaS, API platforms, SDKs, RPA, or browser automation
- Experience with the requirements large enterprises impose before they'll deploy anything: security review, data handling, compliance artifacts, deployment constraints
- Experience with data privacy and residency requirements (GDPR, CCPA, HIPAA, PCI)
- Experience with headless, single-tenant, or on-premise deployments
Compensation
- These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Benefits
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support your wellness, lifestyle, and work-life balance
- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
- We proudly offer the following benefits for our full-time employees:
- These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Company info
- Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.
- Everything you productize unlocks the next wave of deployments across our largest customers.
- Comfort in front of enterprise customers, including technical evaluations and security reviews
- Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
- We work across every customer segment, partnering closely with engineering, design, and go-to-market to ensure our platform is robust, scalable, and easy to use.
- Decide what we build natively, what we make self-serve, and what we open up so customers and partners can extend it themselves
This listing is sourced directly from Decagon's careers page and normalized into a canonical job model.