Upshop
Implementation Consultant
Toronto
Sponsorship not specifiedDetected 56 days ago
ForecastingERPInventory ManagementProblem Solving
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- This role combines consultative customer engagement, retail operational knowledge, structured implementation delivery, and hands-on technical problem-solving to achieve measurable customer outcomes.
- The ideal candidate enjoys solving complex business challenges, collaborating directly with customers, and leveraging technology to improve retail operations.
- Experience in grocery, convenience, food retail, or related retail operations is highly valued.
Responsibilities
- Build trusted relationships with customer business leaders, operational stakeholders, and technical teams.
- Facilitate customer workshops, design sessions, testing reviews, training sessions, and implementation meetings.
- Support change management and user adoption initiatives to drive long-term customer success.
- Document customer requirements, configurations, business processes, and implementation decisions.
- Validate solution configurations and ensure alignment with customer objectives.
- Manage implementation deliverables and ensure assigned activities remain on schedule.
- Support customer readiness activities leading up to launch and go-live events.
- Partner with customer business and technical teams to collect, validate, transform, and onboard customer data into the Upshop platform.
- Support integrations involving ERP, POS, inventory management, forecasting, ordering, DSD, production planning, eCommerce, and other retail systems.
Company info
- Upshop is seeking an Implementation Consultant to lead customers through the successful deployment and adoption of Upshop solutions.
- Help customers align business processes and operational workflows with Upshop solutions.
- Guide customers through data onboarding strategies utilizing APIs, flat file integrations, middleware solutions, and other approved integration methods.
- Work with customers to map source system data to Upshop requirements and validate successful data ingestion.
This listing is sourced directly from Upshop's careers page and normalized into a canonical job model.