Revolutionparts

Revolutionparts

Manager, Customer Success

Tempe, USA · Full-time

Sponsorship not specifiedDetected 77 days ago
SalesAccount ManagementProcess ImprovementRecruitingCustomer SuccessCustomer SupportResearchLeadershipCommunicationProblem SolvingMentoringPublic SpeakingWriting

About the role

  • As the Manager of Customer Success (SMB) at RevolutionParts, you will be responsible for driving day-to-day team performance while ensuring the consistent adoption of standardized processes, playbooks, and systems across the segment.
  • This role sits at the intersection of strategy and execution.
  • By improving execution quality and consistency across a large and diverse customer base, you will play a critical role in driving GMV growth, improving retention, and increasing the overall efficiency of the Customer Success organization.

Responsibilities

  • Manage and develop a team of SMB Customer Success Managers, driving accountability to performance and execution standards Partner with Sr.
  • We build tools, products, and our people.

Requirements

  • Please highlight some of your accomplishments in your resume and cover letter so we can talk about how you can grow with us.
  • You can learn more about our core-value driven culture at our career page.

Nice to have

  • Combined background of post-sale and sales experience B.A. in Business, Marketing, Communication or a related field

Compensation

  • If you are receiving communication through any other platform or domain, it may be fraudulent, and we urge you to ignore the communication. * The salary range listed reflects the base pay only.

Benefits

  • In addition, this role includes a variable bonus structure based on performance metrics with a target of 20% annually.

Company info

  • At Revolution Parts, we are Revolutionaries.

Equal opportunity

  • RevolutionParts is an Equal Opportunity Employer; we value diversity.
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This listing is sourced directly from Revolutionparts's careers page and normalized into a canonical job model.