Alpine
Care Coordinator, RN
USA, Colorado, Denver
Sponsorship not specified$64k-$91kDetected 14 days ago
PHPComplianceExcelHIPAAEHR/EMRCommunicationCollaborationProblem SolvingMentoringPublic SpeakingMicrosoft Office
About the role
- Responsible for providing a variety of Care Coordination services within the Primary Care (PC) practice setting, for members that are considered at risk and/or who experience barriers to healthcare.
- Communicate assessment findings, care plan goals, interventions and outcomes to PC providers in a timely manner.
- Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts.
Responsibilities
- Develop, communicate and implement care plans in coordination with members, caregivers, providers and care teams.
- Participate in Care Rounds, or similar type meeting, at the practice to furnish member reports and updates to care team and collaborate on care plans and strategies.
- Actively engage PC providers and staff in identifying high risk members and collaborate with providers and care teams on methods for navigating members' care successfully along the care continuum.
- Collaborate with peers, management and other appropriate resources on complicated situations.
- Encourages others on the team surrounding their own self development.
- Fulfills requirements necessary to maintain licensure.
- Develop and maintain effective professional working relationships with assigned PC Practice(s) setting of providers, the members, care-givers, families and community resources.
- Communicates and collaborates appropriately to seek guidance and direction with management when necessary.
- Document member information, contacts and interventions in applicable care management software systems utilizing PHP Care Coordination Standard Operating Procedures.
Requirements
- RN with valid license in good standing. ( Required Licensure or Certification for this position must be maintained by the employee as defined by the company policies and procedures)
- Experience with assisting patients through transitions on the care continuum.
- Experience managing psychosocial issues with patients and families
- Knowledge of case management, community resources/agencies, program and workflow development, and process improvement.
- Ability to resolve community resource issues in a creative, positive and timely manner to improve clinical outcomes of members.
- Experience in conflict management and problem resolution.
- A minimum of one year of case management experience or a combination of relevant experience, in the fields of healthcare or behavioral health.
- Accept and work with diverse populations, preferably within the designated region, (age, ethnic groups, socio-economic levels, etc.) and provide culturally sensitive coaching, education and assistance to members and their families.
- Collaborate with community based resource agencies to effectively manage members. Ability to resolve community resource issues in a creative, positive and timely manner to improve clinical outcomes of members.
- Skilled in Motivational Interviewing.
- Skilled in developing and maintaining positive relationships and communicating effectively with internal and external customers.
- Participate in program development in order to identify appropriate goals of program.
- Adapt quickly to changing demands in the healthcare industry.
- Coordinate and/or facilitate meetings.
Nice to have
- Experience working with high risk DSNP, CSNP Complex member and Medicaid, preferred
Skills
- Care Coordinator, RN
Compensation
- $63,502.40-$90,719.20
Benefits
- Communicate with all internal Physician Health Partners (PHP) departments effectively to result in optimal meeting of business needs.
- Complete comprehensive assessments to identify needs and barriers to member's ability to manage their medical conditions and treatment plans.
- Pursue appropriate medical and/or staff intervention in a timely manner to assure problem resolution.
Company info
- Are you looking to work for a company that has been recognized for over a decade as a Top Place to Work?
- Apply today to become a part of a company that continues to commit to putting our employees first.
This listing is sourced directly from Alpine's careers page and normalized into a canonical job model.