Bestwestern

Bestwestern

Director, Business Intelligence & Performance Strategy - Hybrid AZ

Phoenix, AZ · Director · Full-time

Sponsorship not specifiedDetected 30 days ago
Data ScienceData VisualizationStatisticsFinancial AnalysisForecastingLeadershipCommunicationCollaborationUnderwriting

About the role

  • The Director, Business Intelligence & Performance Strategy is a strategy‑oriented role responsible for transforming hotel‑level and system‑wide performance data into actionable insights that inform enterprise strategy, brand performance, and investment decisions.
  • Acting as a trusted thought partner to executive leadership, the role ensures performance measurement, forecasting, and analytics that support strategic priorities and value creation.

Responsibilities

  • Manage, oversee, and/or execute company strategic initiatives (e.g., hotel development retention and growth strategies
  • Develop, manage and/or execute detailed project plans and timelines.
  • Manage and oversee executive dashboards, scorecards, and performance reporting.
  • Assess key business drivers and deliver insights for enterprise-level decisions (e.g., analysis of brand-level market performance, RevPAR, ADR, occupancy, revenue mix, and contribution metrics across brands, segments, and markets).
  • Support scenario modeling, financial analysis, test versus control, and "what‑if" analyses.
  • Leverage AI tools, industry data, and insights to monitor performance, identify trends, and optimize strategic planning, while proactively synthesizing and sharing these findings with key stakeholders to inform decisions and drive alignment.
  • Manage, oversee, and/or execute company strategic initiatives (e.g., hotel development retention and growth strategies; business intelligence reporting).
  • Partner with Senior leadership, project teams and others to help deliver strategic deliverables and drive team and cross-functional collaboration.
  • Support preparation of executive, Board-level, and member-facing business cases and presentations.
  • Partner with stakeholders to establish and maintain consistent definitions, benchmarks, and methodologies for hotel and system performance metrics to ensure data accuracy, integrity, and scalability.

Requirements

  • 8+ years of experience in business intelligence, strategy, or performance management.
  • Demonstrated experience analyzing hotel, multi‑unit, or asset‑based performance, with strong understanding of RevPAR, ADR, and revenue dynamics.
  • Proven ability to operate in a strategy‑led, executive‑facing environment.
  • Exceptional ability to translate complex performance data into clear strategic insights.
  • Occasional travel for meetings and stakeholder engagement is required.
  • Bachelor's degree in business, economics, statistics, data science, or a related field; advanced degree preferred.
  • Strong analytical, modeling, and data visualization skills (e.g., Power BI, Tableau, etc.).
  • Core Competencies
  • Strategic and Financial Acumen
  • Hotel and Portfolio Performance Analytics and Benchmarking
  • Executive Communication and Storytelling
  • Cross‑Functional Leadership
  • Results Orientation and Continuous Improvement

Nice to have

  • Bachelor's degree in business, economics, statistics, data science, or a related field
  • advanced degree preferred.
  • Hospitality, travel, or franchised‑system experience strongly preferred.

Benefits

  • Medical/Dental/Vision available day one
  • Vacation/Sick- accruals start day one
  • Registered Retirement Savings Plan (RRSP) - company contribution and match (Canada)
  • Free financial and health wellness programs

Equal opportunity

  • BWH Hotels (the "Company") maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard to race (including hair textures and hair styles associated with race), color or pigmentation, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, caste, age, disability, gender, gender identity or expression, sex, sexual orientation, LGBTQIA+ individuals, height, weight, pregnancy status, childbirth or related medical conditions, genetic information, uniformed service or veteran status, marital status, or any other characteristic protected by applicable federal, state, provincial, or local laws.
  • The Company's equal employment opportunity policy applies to all aspects of employment with the Company, including, but not limited to, hiring, promotion, transfer, benefits, discipline, and termination.

Visa & Work Authorization

  • This position is not eligible for immigration sponsorship.
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