Posh
Lead Technical Product Manager, Platform
New York City · Exec
Sponsorship not specified$24k-$40kDetected 43 days ago
Distributed SystemsBackend DevelopmentRESTA/B TestingIncident ResponseProduct ManagementProject ManagementLeadership
About the role
- Startups are defined by their feature set.
- As the team grows from 24 to 40 engineers by EOY and the platform scales past 10m users, powering events with up to 20k attendees, our infrastructure is rapidly becoming one of the most important determinants of our success.
Responsibilities
- Turn company objectives into an actionable roadmap, defining, tracking, and improving key reliability metrics to establish the infrastructure necessary to support hundreds of millions of users.
- Free our engineers from the planning work they currently absorb so they can focus on building.
- Own on-call rituals, observability, and post-mortems to ensure best-in-class SLAs and SLOs.
- Engineers should treat you as a peer in the design phase, not a project manager who shows up after the decisions are made.
- Create and own the infrastructure roadmap: Turn company objectives into an actionable roadmap, defining, tracking, and improving key reliability metrics to establish the infrastructure necessary to support hundreds of millions of users.
- Posh enables anyone to build an IRL community based on shared interests, while connecting consumers with the communities of people just like them.
Requirements
- Generational platforms are defined by their reliability and ability to scale.
Nice to have
- Background owning internal tooling as a product surface, with measurable wins on non-technical team velocity and operational efficiency.
- Experience owning and optimizing on-call practices and incident response programs.
- You're deeply passionate about the value of in-person connection, with a personal connection to IRL events and/or communities that mean something to you.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
- Posh is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.
- You know what world-class infrastructure looks like because you've built it.
- You can read an RFC, push back on a data model, ask the right questions about scaling assumptions, and add real signal in architecture conversations.
- You don't need to write production code, but you should be one technical conversation away from doing so if you wanted to.
Skills
- This is an in-person position at our SoHo NYC office, 5 days a week.
Compensation
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Benefits
- We are all social creatures, but the dominant "social" companies today have evolved into digital loneliness machines, driving isolation, anxiety, and mental health challenges around the world.
Company info
- Collaborate at the intersection of deeply technical backend engineers and non-technical stakeholders to prioritize engineering needs & limitations against company objectives, scope & milestone robust projects, and communicate the importance of technical decisions to the broader organization.
- Run incident response as a first-class program: Own on-call rituals, observability, and post-mortems to ensure best-in-class SLAs and SLOs. Make sure every meaningful incident becomes a durable improvement in reliability or developer experience.
- Drive build-vs-buy decisions: Lead the evaluation of where to invest in homegrown tools vs. third-party integrations, balancing cost, effort, and long-term leverage.
- Make Platform's impact legible: Establish the dashboards and rituals that prove Platform improvements are making Posh more reliable while improving developer experience.
- Partner on architecture, not just timelines: You won't be the architect, but you should be deep enough in the system to push back on scope, identify hidden complexity, surface tradeoffs to leadership, and earn the trust of our Staff engineers in technical conversations. Engineers should treat you as a peer in the design phase, not a project manager who shows up after the decisions are made.
- Scale the Platform operating model: As your team grows into two clear sub-pods (Product Infrastructure and Internal Infrastructure), help define the boundaries, the shared rituals, and the handoff points between them.
- Bring AI leverage into how Platform itself operates: Use agentic workflows to optimize decision making, compress planning, improve documentation, and automate coordination work at every step of the PDLC. Hold a real perspective on how AI is changing infra engineering and bring that thinking to the roadmap.
- 2+ years of backend software engineering experience, ideally on marketplace infrastructure, payments, distributed systems, or developer platforms followed by 4+ years as a Technical Product Manager or Platform Product Manager. You know what world-class infrastructure looks like because you've built it.
- A track record of being the person engineers want in the room during design reviews. You can read an RFC, push back on a data model, ask the right questions about scaling assumptions, and add real signal in architecture conversations.
- Strong fluency in system design, payments architecture, and cloud infrastructure. You don't need to write production code, but you should be one technical conversation away from doing so if you wanted to.
- Demonstrated ability to drive cross-functional programs across multiple engineering teams - defining scope, surfacing risk early, managing dependencies, and shipping on time with minimal oversight.
- Excellent written communication. You can take a tangled technical problem, write a one-page memo that an exec or a non-technical stakeholder can act on, and write a separate technical spec that engineers can build from.
- A bias toward urgency and ownership. You don't wait to be told what the priority is - you propose it, defend it, and revise it as the data changes.
- You have high EQ, holding a battle-tested perspective on what it takes to build trust and collaborate effectively.
- Posh provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- Please let us know if you need assistance or accommodation due to a disability
This listing is sourced directly from Posh's careers page and normalized into a canonical job model.