Voya Services Company

Voya Services Company

Plan Manager-TPA

Phoenix, AZ · Part-time

Sponsorship not specified$56k-$70kDetected 13 days ago
ExcelProcess ImprovementCommunicationProblem SolvingCritical Thinking

About the role

  • Together we fight for everyone's opportunity for a better financial future.
  • We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and

Responsibilities

  • The Plan Manager manages all aspects of TPA sponsored plans, maintain and enhance relationships with existing clients, and help to contribute to increased profitability.
  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals.

Requirements

  • Candidates must be located within a 50-mile radius from your assigned office.
  • 3+ years of experience in financial services, operations, or a related field
  • Demonstrated ability to work independently and make decisions with minimal direction
  • Experience handling client communications in a professional, service-oriented environment
  • Basic proficiency in Excel and ability to navigate multiple systems

Skills

  • Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
  • Learn more about Critical Skills
  • Equal Employment Opportunity
  • Voya Financial is an equal-opportunity employer.
  • Reasonable Accommodations
  • Voya is committed to the inclusion of all qualified individuals.
  • Misuse of Voya's name in fraud schemes

Compensation

  • Compensation Pay Disclosure:

Benefits

  • Health, dental, vision and life insurance plans
  • Voya Retirement Plan - employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Learn more about Voya benefits (download PDF)

Company info

  • Together we fight for everyone's opportunity for a better financial future.
  • We will do this together - with customers, partners and colleagues.
  • Services as primary customer contact for specific sponsored plans.
  • Resolves service and communication issues through direct contact with sponsors, other customers and internal functional units (money in, money out, technical services).
  • Participates in relationship management with plan sponsors and customers.
  • Collaborates with sales, record keeping and operations staff to ensure plan alignment.
  • Contributes to product development and process improvement efforts.
  • Directly resolves complex service and communications issues with customers.
  • Identifies and assists with plan retention opportunities, sponsors, distribution and TPAs.
  • Other duties as assigned.
  • Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Partnering effectively to drive our culture and execute on our common goals.
  • At Voya, we have identified the following critical skills which are key to success in our culture:

Equal opportunity

  • Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
  • As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations.
  • If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

Visa & Work Authorization

  • Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation
Apply directly at Voya Services Company →Create a free account for alerts like thisView Voya Services Company immigration profile

This listing is sourced directly from Voya Services Company's careers page and normalized into a canonical job model.