Brookshires
Office Manager
Bridgeport,TX - 1203 U.S
Sponsorship not specifiedDetected 30 days ago
SpringComplianceCustomer SupportHIPAAResearchLeadership
About the role
- Oversees money flow in and out of store and processes customer transactions for products or services sold in office.
- Provides leadership of office personnel and promotes customer service by assisting with locating products, conducting price verifications, and providing efficient check out services.
- Oversees store's compliance with anti-money laundering (AML) and other governmental money regulations by reviewing money orders, check cashing, and Western Union activities.
Responsibilities
- Works in conjunction with upper management to train and develop partners, schedule, plan, assign, and direct work.
- Maintains accurate money count in drawer by checking out groceries, providing change, and closing out drawer. Balances cash register drawers and safe funds.
- Reviews cashier transaction reports for variance and alerts Store Director of concerns. Organizes and maintains office-related records.
- Coordinates with various retail support personnel to research and resolve office related issues.
- Generates, maintains, and balances records detailing purchases and transactions. Completes and files necessary documentation.
- Performs various store office activities such as ordering office supplies, assisting cashiers, answering incoming telephone calls, and coordinating email communications.
Requirements
- High School Diploma or GED and two or more years of related experience required.
- Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
- Continuously required to stand or walk.
- Frequently required to talk and hear.
- Frequently required to use hands for reaching, touching or handling.
- Frequently required to use fine finger movements (ex. sorting and typing).
- Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.
- Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
- Occasionally required to bend, kneel or squat.
- Must obtain Health Insurance Portability and Accountability Act (HIPAA) certification through Company LEARN program within 2 weeks of starting in role.
- Must obtain Tobacco/Alcohol certification (TABC/LACT/AATC) through Company LEARN program within 2 weeks of starting in role where applicable.
- Must obtain Anti-Money Laundering (AML) certification through Company LEARN program within 2 weeks of starting in role.
Skills
- Advanced knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
- Advanced knowledge of anti-money laundering and other government regulations relating to monetary transactions.
- Advanced knowledge of office procedures and systems.
- Intermediate knowledge of tender policies and procedures.
- Intermediate knowledge of cash register.
- Ability to lead and motivate others.
- Ability to count and calculate for the purpose of cash handling and sales transactions.
- Ability to work flexible schedules including nights, weekends and holidays.
- Must report any potential hazards that cannot be immediately remedied to a supervisor.
- Knowledge, Skills and Abilities:
Benefits
- Comprehensive medical, vision, dental, and prescription coverage.
- Paid time off to relax, recharge, and enjoy life.
- Continuously required to use close vision, distance vision, depth perception or the ability to focus.
Company info
- At Brookshire Grocery Company (BGC), we're not just about business-we're about building a community where you can thrive.
- Based in Tyler, Texas, BGC is home to five unique banners-Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's-operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.
- We're all about creating a workplace where you can thrive.
- At BGC, you matter, your contributions are celebrated, and your future is unlimited.
- Whether you're launching your career or ready to level up, you'll find a supportive team, endless growth opportunities, and a chance to make an impact.
- Work is generally performed in a retail store.
- Quiet to moderate noise level.
- Provides friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to customer complaints.
- Maintains clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.
- Brookshire Grocery Company strives to provide a safe, drug and alcohol-free environment for its partners and customers.
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