Rcm Technologies Inc.

Restaurant Operations and Events Manager

Markham, Ontario · Staff+

Sponsorship not specifiedDetected 42 days ago

SalesCommunicationProblem SolvingMentoringMicrosoft Office

About the role

The Events and Operations Manager assists the General Manager and Assistant General Manager in the day-to-day operations of RCSH restaurant.
This role is directly accountable for the supervision and management of front-of-house bar operations, hosts, and servers.
In the absence of the General Manager, the manager oversees and coordinates activities concerning all front-of-the-house operations.

Operational Support:
Help implement and enforce company policies, procedures, and standards as directed by the General Manager.
Maintain a strong presence on the restaurant floor, engaging with guests to ensure satisfaction.
Implement strategies to improve guest experience and increase guest loyalty.
Correctly perform all duties necessary to close the restaurant.
Support the General Manager in planning, coordinating, and executing events within the restaurant, including private parties, corporate gatherings, and special promotions.
Collaborate with clients to understand their event needs and ensure their expectations are met.
Work closely with the kitchen and service staff to deliver seamless event experiences.
Manage Private Dining events on the books successfully and work pipeline of inquiries, prospects, tentative, and definite bookings.

Minimum of 3-5 years of experience in restaurant management and event coordination.
Proficiency in restaurant management software and Microsoft Office Suite.
A minimum of 3 years of Manager experience in a fine dining restaurant is required to be considered. *****
By applying, you consent to these checks as required by applicable laws.
Proven ability to manage operations and lead a team effectively.
Strong organizational, multitasking, and problem-solving skills.
Excellent interpersonal and communication skills.
Ability to work flexible hours, including evenings, weekends, and holidays as needed.

Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
Familiarity with event booking management software, particularly Tripleseat, is a plus.

Health, dental, and vision insurance.
Paid time off and holidays.
Maintain familiarity with all national, state, and local safety, health, and sanitation standards and ensure all

Opportunities for professional development and career advancement.
Disclaimer: Background checks, including employment history and criminal record checks, are part of the recruitment process.

This listing is sourced directly from Rcm Technologies Inc.'s careers page and normalized into a canonical job model.