Cresta

Cresta

Senior Infrastructure Engineer/SRE

United States (Remote) · Senior

Sponsorship not specified$205k-$270kDetected 12 days ago
GoGitPostgreSQLAWSGCPAzureKubernetesTerraformHelmCI/CDDevOpsSite Reliability EngineeringMachine LearningAgentic AICybersecurityLeadershipCommunication

About the role

  • You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue projects they find interesting.

Responsibilities

  • Developer Toolchain. Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure.
  • Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel.
  • Come build that future at Cresta.

Requirements

  • 5+ years experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field.
  • Deep proficiency with coding languages such as Golang or Python.
  • Production experience with Kubernetes templating tools such as Helm or Kustomize.
  • Production experience with IAC tools such as Terraform or CloudFormation.
  • Production experience working with AWS and services such as IAM, S3, EC2, and EKS.
  • Production experience with database software such as PostgreSQL
  • Experience with GitOps tooling such as Flux or Argo.
  • Experience with CI/CD such as GitHub Actions.

Nice to have

  • Production experience working with Kubernetes, and a deep understanding of the Kubernetes ecosystem, including popular open-source tooling such as cert-manager or external-dns.

Compensation

  • Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people.
  • We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
  • The posted base salary range represents what we expect to pay for this role in a given location.
  • In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
  • $205,000-$270,000 + Offers Equity

Benefits

  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, when you need it
  • Paid parental leave for all new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Monthly wellness and communication stipend to keep you connected and balanced
  • We offer a comprehensive and people-first benefits package to support you at work and in life:
  • Remote work setup budget to help you create a productive home office
  • In-office meal program and commuter benefits provided for onsite employees

Company info

  • What we are looking for:
  • Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
  • We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

This listing is sourced directly from Cresta's careers page and normalized into a canonical job model.