Diptyque

Diptyque

Assistant Store Manager (Williamsburg)

USA - New York

Sponsorship not specifiedDetected 13 days ago
CRMExcelInventory ManagementRecruitingLeadershipCommunicationCollaborationTime ManagementMicrosoft Office

About the role

  • Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects.
  • Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
  • The Assistant Store Manager (ASM) plays a key role in supporting the Store Manager and leading the store team.

Responsibilities

  • Lead by example in delivering exceptional client service and luxury experiences
  • Support CRM initiatives and help achieve client engagement targets
  • Analyze store performance and partner with the Store Manager to identify opportunities and drive results
  • Support onboarding, training, and ongoing development of team members
  • Maintain a clean, organized, and brand-aligned store environment
  • Support safety protocols and emergency procedures
  • Partner with leadership to address team concerns and maintain a safe, inclusive workplace
  • This role is designed to prepare future Store Managers by offering hands-on leadership experience and strategic partnership across all areas of store operations.
  • The ASM helps drive business results, elevate the customer experience, and foster a culture of collaboration, development, and excellence.

Requirements

  • Minimum 3 years of retail management experience, preferably in luxury or beauty
  • Strong understanding of retail KPIs and business acumen
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Compensation

  • The salary offered will be determined based on candidates' relevant skills, experience, and geographic region.

Benefits

  • Foster a culture of feedback, recognition, and continuous learning
  • Support inventory management, product allocation, and stock optimization
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This listing is sourced directly from Diptyque's careers page and normalized into a canonical job model.