Northwest Bank
Teller - Full Time
Centre Hall, PA · Full-time
Sponsorship not specifiedDetected 13 days ago
ExpressCustomer SupportMicrosoft Office
About the role
- We appreciate your interest in our position!
- Northwest is an equal opportunity employer.
Responsibilities
- Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- You can check the status of your application by logging back into your account.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Nice to have
- High School Diploma or equivalent preferred
- Customer service experience preferred
- Cash handling experience preferred
- Banking and/or retail experience preferred
Skills
- Ability to establish effective working relationships among team members and participate in solving problems and making decisions
- Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
- Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
- Knowledge of computers and the Teller System
Benefits
- Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals
- Proactively engage with customers to understand needs and inform them of product/service features and benefits.
- Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications.
- Complete educational training as assigned and self-educate using bank designed programs and applications
Company info
- We are committed to creating an inclusive environment for all employees.
- Assist customers and visitors with questions, problem resolution, and other needs.
- Refer customers to appropriate team member for complex requests or products/services.
- Actively engage with and greet customers and take ownership to resolve any customer issues or concerns
- Work as part of a team
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This listing is sourced directly from Northwest Bank's careers page and normalized into a canonical job model.