FieldPulse
Product Engineer – AI Operations
Dallas, TX · Full-time
Sponsorship not specifiedDetected 26 days ago
Full-Stack DevelopmentVector DatabasesData EngineeringLLMsRAGAccount ManagementProcess ImprovementCustomer SuccessCommunication
About the role
- From the first call to the final payment, we help trades businesses streamline every step of their work.
- If you're an engineer who's energized by solving real business problems with people, not just shipping tickets, this role was built for you.
Responsibilities
- AI-powered internal workflows that reduce manual effort across Customer Success, Support, Sales, and Account Management RAG pipelines and knowledge retrieval systems that give internal teams fast, accurate access to the information they need Process discovery and requirements gathering - sitting with teams, mapping their workflows, and identifying where AI can eliminate friction Internal tooling and automations that connect LLMs to real business processes - not demos, working systems Evaluation frameworks and KPIs for every initiative you own - you define what success looks like and prove it Responsibilities Identify and prioritize AI and automation opportunities across internal teams, building your own roadmap of high-impact projects Gather requirements in loosely defined problem spaces - translate what teams need into scoped, buildable solutions Design, build, and deploy AI-powered workflows and tools end to end - from architecture through implementation and rollout Communicate complex technical concepts clearly to non-technical stakeholders so they understand what's being built, why, and what it means for them Define and track your own KPIs - show measurable value and keep momentum across concurrent projects Stay current on LLM capabilities, RAG architectures, and AI tooling - and know what's production-ready vs. hype
- Support for you and your family when it matters most.
Skills
- FieldPulse is a high-growth field service management software built specifically for the trades.
Benefits
- Paid Parental Leave: Support for you and your family when it matters most.
- Medical insurance, plus dental & vision benefits to keep you covered.
- Health & Wellness Perks: Memberships to keep you feeling your best.
Company info
- Work on exciting projects that truly move the needle.
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This listing is sourced directly from FieldPulse's careers page and normalized into a canonical job model.