Fortive

Fortive

Service Operations Supervisor

Pittsburgh, PA, United States · Mid

Sponsorship not specified$77k-$128kDetected 11 days ago
AgileSupply ChainERPPerformance ManagementCustomer SupportLeadershipCommunicationCollaborationProblem Solving

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odds of building a lasting career here

47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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About the role

  • POSITION OVERVIEW The Fulfillment Supervisor provides daily operational leadership across our service team in a high-mix, fast-paced environment.
  • The role is accountable for safe execution, product and service quality, on-time delivery, inventory discipline, productivity, and team engagement.
  • Address and escalate safety or quality concerns promptly.

Responsibilities

  • Maintain a safe, respectful, and compliant work environment.
  • Own daily execution across assigned manufacturing operations.
  • Establish staffing and work priorities, manage flow to customer demand, and deliver SQDIP and Fulfillment KPI performance across shifts.
  • Lead a disciplined Daily Management process.
  • Conduct floor walks, review visual performance, verify countermeasures, maintain Leader Standard Work, and ensure issues are escalated to the appropriate support team.
  • Lead, coach, and develop Team Leaders, Lead Technicians, and Service Technicians.
  • Set clear expectations, provide timely and direct feedback, conduct regular one-on-ones, and build ownership and accountability at every level.
  • Training and capability building:
  • Verify training effectiveness and build cross-functional capability that supports flexibility, succession, and career development.
  • Lead or sponsor kaizen activity that improves safety, quality, lead time, cost, and customer experience.

Requirements

  • Ability to establish priorities, translate demand into an executable daily plan, and adjust quickly when conditions change.
  • Strong problem-solving and decision-making skills, including the ability to contain issues, identify root causes, and sustain countermeasures.
  • Ability to surface and resolve issues using a respectful, team-based approach that promotes trust, candor, and psychological safety.
  • Working proficiency with Microsoft 365 and the ability to learn and use business systems required to manage people and operations.

Nice to have

  • Experience in a Lean or Fortive Business System environment, including Daily Management, standard work, 5S, visual management, kaizen, and structured problem solving.
  • Experience with high-mix manufacturing, assembly-type operations, regulated products, or electro-mechanical assembly and test.
  • Experience with Oracle eBS or comparable ERP systems
  • familiarity with digital workflow, quality, service, or issue-management tools is beneficial.
  • Formal leadership training, Lean certification, or demonstrated FBS Champion capability is beneficial.
  • TECHNICAL COMPETENCIES Ability to understand and enforce standard work, work instructions, quality requirements, and operational controls.
  • Ability to interpret operational data, identify abnormal conditions and trends, and convert findings into clear actions.
  • Attention to detail and the ability to recognize, contain, and escalate nonconformities and operational risk.

Compensation

  • The salary range for this position (in local currency) is 76,700.00 - 128,100.00 Is this role subject to ITAR?

Company info

  • We are a global industrial technology innovator with a startup spirit.
  • We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth.

Visa & Work Authorization

  • Lead or sponsor kaizen activity that improves safety, quality, lead time, cost, and customer experience
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This listing is sourced directly from Fortive's careers page and normalized into a canonical job model.