Verisoul

Verisoul

Head of Customer Solutions

Austin · Exec

Sponsorship not specified$70k-$105kDetected 220 days ago
SalesCustomer SuccessCommunication

About the role

  • About Verisoul Verisoul stops fake accounts and fraud in the era of AI.
  • We distinguish real humans from bots and bad actors for high-growth companies like Clay, Augment Code, and Morning Consult.
  • Prove value, grow usage, and increase Verisoul's footprint. - Turn customer pain into product changes.

Responsibilities

  • Own Customer Solutions end to end. Run pilots, integrations, onboarding, support, and account management.
  • Drive retention and expansion. Prove value, grow usage, and increase Verisoul's footprint.
  • Startup ownership. You move fast, operate in ambiguity, and own outcomes.
  • Commercial instincts. You understand how customer success drives revenue.
  • Low ego, high ownership. You fix problems and build systems so they do not repeat.
  • Own Customer Solutions end to end.
  • Run pilots, integrations, onboarding, support, and account management.
  • You prefer managing mature teams over building process and outcomes from scratch
  • All-in Optimism: Building a startup is hard.
  • Own high-impact problems end-to-end, combining structure with the execution skills to get the job done.

Nice to have

  • 401k match: 4% match of compensation (~$8,000)
  • 6 to 10 plus years experience in solutions engineering, technical customer success, product, or similar roles.

Skills

  • Be a self-starter and a self-completer.

Compensation

  • $160,000 - 200,000 fixed annual salary
  • Variable Bonus: Target $30,000-80,000
  • 401k match: 4% match of compensation (~$8,000)
  • Life At Verisoul
  • In office 5 days a week in Austin, Texas!
  • Free Lunch - personalized your way

Benefits

  • $10K Relocation Bonus
  • 100% Insurance Coverage
  • Unlimited Vacation

Company info

  • 6x ARR growth (to $2M) and scaled to 100+ customers.
  • Report directly to the CEO
  • Our engineering and product teams, helping turn customer insights into product improvements
  • Our Sales team, helping transition customers post-sales
  • Get customers live and successful. Lead pilots and launches and ensure customers realize value fast.
  • Our linkage to our customers is our strongest competitive advantage.
  • First Principles Curiosity: Challenge assumptions with a beginner's mind.
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This listing is sourced directly from Verisoul's careers page and normalized into a canonical job model.