Sunnyside

Retail Store Supervisor

250 Worcester Rd Framingham, MA 01702 · Part-time

No sponsorshipDetected 4 days ago

ComplianceInventory ManagementEmployee RelationsCustomer SupportCommunicationProblem SolvingMentoring

About the role

At Sunnyside, we believe the employee experience is paramount.
With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth.
As a Dispensary Supervisor, you will have:

The Sunnyside* Retail Store Supervisor will support day-to-day operations of the dispensary in accordance with state law and Company standards.
As a Supervisor, you will manage any customer (recreational, medicinal and caregivers) escalations, reinforce team culture and act as an ambassador of the company's mission to normalize, professionalize, and revolutionize cannabis.
Regularly perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and inventory reporting) on non- peak periods.
Provide real-time coaching and feedback for performance concerns; document and escalate all employee relations issues in a timely manner to management.

Must be 21 years of age or older to apply
Experience leading a team of hourly members
Knowledge of retail business fundamentals, including inventory management, opening/closing procedures setting daily work assignments and facilitating operational workflows, and driving sales goals.

High School Diploma or equivalent
5 years' experience in customer service
1+ year experience leading or mentoring a team; cannabis experience preferred
Excellent customer service skills
Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner
Excellent communication, interpersonal, and persuasive skills
skills include onboarding, training, coaching and providing feedback.
Elevated skills in decision making, active listening and problem solving.
Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service

Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program.

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.
We also offer eligible employees paid holidays and paid time off.
Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program.
Facilitate training and onboarding of Lead Wellness Advisors and Wellness Advisors, including coaching on selling and cross-selling techniques.
Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees.
As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike.
If you're interested in joining our mission, click the below links to join our team today!

The company does not offer employment-based visa sponsorship <span class="markia7dnrsej" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb

This listing is sourced directly from Sunnyside's careers page and normalized into a canonical job model.