Great Gray

Advisor Service Associate

Las Vegas, NV

No sponsorshipDetected 13 days ago

AccessibilityLogisticsCustomer SupportCommunicationOrganizational Skills

About the role

This is a customer-facing role responsible for providing a best-in-class service experience for our retirement plan advisor clients.
Please note - this role works a Mon-Fri shift from 7:30AM PT - 4:30PM PT Location This position will work from our Las Vegas, NV office.
Visa sponsorship or transfer of an existing visa is not available for this position.

RPAG is looking to add an Advisor Service Associate on our Customer Support team.
Designed for elite advisors and institutions, our goal is to create successful outcomes by protecting plan fiduciaries and engaging plan participants.
Every day, we look for opportunities to better serve our clients, be an excellent business partner, and earn the trust of those who rely on us.
The Role RPAG is looking to add an Advisor Service Associate on our Customer Support team.
Strong communication skills are a must, as the role includes building and maintaining working relationships with team members, vendors and other departments throughout the organization.

Applicants must be authorized to work directly for any employer in the United States without visa sponsorship or transfer.

Responsibilities · Field and respond to inbound phone calls and email correspondence regarding our proprietary Advisor Web Portal · Effectively and succinctly engage with clients (financial advisors) to communicate the features and value-ad

We have a comprehensive and competitive benefits package at Great Gray.
Acquired in 2024, RPAG hosts the industry's leading retirement plan practice management platform.
Our efficient and scalable technology platform provides our members with actionable insights, allowing them to make data-driven decisions for their retirement plan clients.
At Great Gray Group, we strive to set the bar for the retirement services industry.
Our goal is to deliver advanced retirement solutions that combine our core fiduciary services with robust investment options, innovative technology, and dedicated client service.

As a result, Great Gray is an independent company owned by funds affiliated with MDP.

Policy Great Gray Group, LLC is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status or other non-merit factor.
Accommodation Statement Great Gray is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs.
If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or need to request an accommodation for any part of our application or interview process, please contact us at: TalentAcquisition@GreatGray.com

Visa sponsorship or transfer of an existing visa is not available for this position.

This listing is sourced directly from Great Gray's careers page and normalized into a canonical job model.