T-Mobile

Mobile Associate - Retail Sales

Fairfield, Iowa · Part-time

Sponsorship not specifiedDetected 5 days ago

SalesCustomer Support5G/LTECollaboration

About the role

That's how we're UNSTOPPABLE for our employees!
Job Overview Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life.
They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
With a culture built on growth, inclusivity, and global collaboration, the teams here drive innovation at scale, powered by bold thinking.
We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.
Establishes relationships with and partners with

6 months of customer service and/or sales experience, Retail environment preferred. (Required)

$18.00, plus $5.00 per hour training pay.
Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay.
Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year.
All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
At T-Mobile, our benefits exemplify the spirit of One Team, Together!
A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members.
Full and part-time employees have access to the same benefits when eligible.
We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities!

T-Mobile US, Inc. (NASDAQ: TMUS), headquartered in Bellevue, Washington, is America's supercharged Un-carrier, connecting millions through its strong nationwide network and flagship brands, T-Mobile and Metro by T-Mobile.
Customers benefit from an unmatched combination of value, quality, and exceptional service experience.
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
We are committed to maintaining your trust by respecting and protecting your privacy.

We take equal opportunity seriously-by choice.
We are an Equal Opportunity Employer.
T-Mobile USA, Inc. is an Equal Opportunity Employer.
Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment

This listing is sourced directly from T-Mobile's careers page and normalized into a canonical job model.