Synchronyfinancial

SVP, Consumer Bank Analytics

NYC Bryant Park Hub, USA

No sponsorship$200k-$330kDetected 12 days ago

Data AnalysisData EngineeringAccessibilityProject ManagementMarketing AnalyticsOnboardingLeadershipCommunicationCollaborationMentoring

About the role

Role Summary/Purpose: The SVP, Consumer Bank Analytics is responsible for leading the analytics data strategy and insight generation across the Consumer Bank.
This leader is expected to balance strategic leadership with analytical rigor, translating complex data into clear business recommendations while driving cross-functional alignment, operational excellence, and measurable business outcomes.
This position is also eligible for an Annual Incentive Plan target of 25% of salary and an Annual Equity target of 25% of salary.

Responsibilities

Develop executive-level narratives that connect customer behavior, market dynamics, product performance, and financial outcomes.
Lead opportunity sizing, business case development, and performance measurement efforts that support strategic investment decisions and prioritization.
Lead customer segmentation, behavioral, and engagement analytics to improve acquisition, onboarding, retention, and relationship growth.
Lead lifecycle analytics and customer engagement strategy, including always-on lifecycle programs, behavioral targeting, contact strategy optimization, personalization measurement, and performance evaluation of customer engagement initiatives.
Analyze customer funding behavior, balance trends, product adoption patterns, engagement signals, and attrition risk to support customer growth and retention initiatives.
Lead analytics supporting deposit pricing strategy, portfolio mix management, balance growth objectives, and overall Consumer Bank performance.
Partner with Finance and Treasury teams to evaluate pricing actions, customer response, portfolio performance and funding objectives.
Leverage internal customer data and external market intelligence to identify growth opportunities, optimize portfolio mix, evaluate pricing strategies, and improve share-of-wallet outcomes.
Own the Consumer Bank analytics and data enablement roadmap, ensuring business priorities are supported by scalable data assets, measurement capabilities, and reporting solutions.
Consumer Bank Strategy & Executive Decision Support

Requirements

Bachelor's degree OR in lieu of degree, 13+ years of experience in business analytics and/or advanced analytics role as described below.
10+ years of progressive analytics work experience including:
10+ years of data analytics experience including 5+ years of leadership experience
5+ years of analytic experience with a focus in financial services, digital marketing or consulting area, ideally within consumer banking
5+ years of client facing experience
5+ years of project management skills and experience
Ability and flexibility to travel for business as required
You must be 18 years or older
You must have a high school diploma or equivalent
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

Nice to have

Advanced degree/MBA preferred
Financial Services, Retail, ecommerce or advanced marketing analytics Industry experience
Strategic thinker with strong judgment and business sense
ability to influence at the highest levels of organizations
Knowledge of external Regulatory and Compliance Requirements
Strong executive presence and communication skills
abilities to influence through clear and impactful verbal and written presentations.
Excellent change management skills

Compensation

The salary range for this position is 200,000.00 - 330,000.00 USD Annual.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Equal opportunity

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

Visa & Work Authorization

We will not sponsor individuals for employment visas, now or in the future, for this job opening

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This listing is sourced directly from Synchronyfinancial's careers page and normalized into a canonical job model.