Industrial Electric Manufacturing

Field Service Technician Level III

Seattle, Washington, United States · Mid

Sponsorship not specifiedDetected 14 days ago

LeadershipCommunicationCollaborationProblem SolvingMentoringOrganizational Skills

About the role

IEM is dedicated to delivering world-class solutions for complex power needs.
After 75 years, we continue to push the boundaries of what's possible.
Whether you're an experienced professional or just starting out, you'll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world's most dynamic markets.

Independently perform advanced start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment, including switchboards, control panels, and power products.
Install, modify, inspect, and support electrical or mechanical components and subassemblies, which may include panelboard interiors, circuit breakers, bus bar, subpanels, control components, power cabling, and control wiring.
Lead or support complex field service activities, including high-priority customer issues, critical commissioning needs, and escalated technical concerns.
Attend project meetings and coordinate with contractors, clients, Project Managers, Field Service leadership, manufacturing teams, engineering, and other internal support groups.
Perform other duties as assigned by management.
Accurately document service activities, root cause analysis, corrective actions, parts usage, open items, and follow-up requirements.

Demonstrates advanced working knowledge of electrical, mechanical, and field service concepts, including equipment start-up, commissioning, installation, testing, troubleshooting, repair, and complex issue resolution.
Sitting - 20% Walking/Standing - 80% Must be able to bend, lift, and carry equipment and materials up to 50lbs.
Occasional travel (up to 75%) may be required to IEM regional field offices and vendor sites.

Minimum of 3+ years of related electrical, mechanical, technical, manufacturing, construction, commissioning, or field service experience preferred.
Minimum of 2+ years of experience supporting switchgear start-up, commissioning, troubleshooting, repair, or related field service activities preferred.
Demonstrated ability to independently troubleshoot and resolve complex electrical, mechanical, power distribution, or commissioning-related issues in the field.

Ability to read and interpret electrical wiring diagrams, schematics, work instructions, technical drawings, and service documentation.
Strong diagnostic, problem-solving, and troubleshooting skills required.
Ability to safely use hand tools, power tools, and electrical testing equipment.
Working knowledge of electrical safety practices, PPE requirements, and safe work procedures.
Ability to work independently with limited supervision and escalate critical issues appropriately.
Ability to provide technical guidance, mentoring, or on-the-job training to Level I and Level II technicians as needed.

Vision: Travel: Mental Demands: Environment: Long periods of close work on technical equipment, drawings, and computer screens.

Communicates clearly and professionally with customers, contractors, Field Service Leads, Project Managers, Field Service leadership, internal teams, and management regarding project status, technical issues, risks, corrective actions, and follow up needs.

This listing is sourced directly from Industrial Electric Manufacturing's careers page and normalized into a canonical job model.