Inmar
Project Manager, Onboarding
Headquarters, Winston Salem, NC · Mid
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About the role
- These projects may span multiple hospitals, ambulatory surgery centers, clinics, and other locations, with multiple workstreams, deployment waves, integrations, and stakeholders moving at the same time.
- The Project Manager is responsible for keeping the full project aligned and moving forward.
- We value people who are hungry to improve, humble enough to learn and share credit, and thoughtful about how their words and actions affect other people.
Responsibilities
- Project Leads and cross-functional contributors have clear ownership, aligned plans, and timely decisions across workstreams and deployment waves.
- Readiness and launch decisions prioritize long-term customer success and implementation quality, including recommending resequencing or delay when the evidence supports it.
- The transition to Account Management and ongoing support teams is structured, complete, and preserves the context needed for continued customer value.
- Build and maintain an integrated master plan connecting workstreams, deployment waves, milestones, owners, dependencies, decision points, and readiness criteria.
- Manage scope, change, critical-path dependencies, sequencing, and overall program readiness.
- Maintain accurate program-level documentation, decisions, risks, actions, and commitments.
- Deliver concise, fact-based updates that explain what has changed, why it matters, what options exist, what you recommend, and what decision or action is needed.
- Lead difficult conversations directly and professionally when commitments slip, requirements change, readiness is insufficient, or the original plan is no longer realistic.
- Maintain customer trust through transparency, sound judgment, reliable follow-through, and a consistent focus on reducing customer effort.
- Create a coordinated Inmar experience across internal teams and handoffs to ensure a seamless experience for the customer.
Requirements
- Bachelors in business or a related field required
- 4-6 years of related work experience in project management, utilizing either Agile or Waterfall methodologies
- or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed for this position required
- Excellent written and verbal communication skills with the ability to communicate with confidence, clarity, and focus
- Lean Six Sigma Black Belt required
- Travel may be required for customer meetings, major project milestones or launches, and team events.
Nice to have
- Industry experience within financial services, logistics, CPG manufacturer or Retailer, a plus
- Portfolio Management Professional (PMP) preferred
Benefits
- Own overall delivery of large, complex, multi-workstream healthcare onboarding programs from kickoff through transition to hypercare/support.
Company info
- Plans will not always unfold as expected, and strong project leadership means recognizing issues early, helping teams work through them, setting clear expectations, and keeping customers informed and confident along the way.
- Customers and leaders are not surprised by issues that could reasonably have been anticipated.
- Lessons from each project are captured and documented to improve the onboarding model for future customers.
Visa & Work Authorization
- Establish the governance model, including working cadences, executive or sponsor reviews, status reporting, escalation paths, and decision forums
This listing is sourced directly from Inmar's careers page and normalized into a canonical job model.