Ciena
Lab Support Tech - Night Shift - Onsite in Ottawa
Ottawa · Mid
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About the role
- We're a technology company shaping the future of networking, guided by innovation, integrity, and collaboration.
- This work is critical to maintaining the stability, availability, and effectiveness of Ciena's R&D lab environments.
- Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Responsibilities
- At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.
- Deliver first-level lab assistance to offshore Product Verification and Software Design teams during India business hours
- Resolve lab support requests involving infrastructure, network connectivity, computing, and test equipment
- Install and validate software loads on Ciena equipment used for development and testing
- Maintain accurate records of lab support activities, configurations, and issue resolution
- Manage lab equipment logistics including installation, relocation, maintenance, and inventory tracking
Requirements
- shift during the core India hours (10 p.m.-10 a.m. EST) and other overnight shifts as required, following the Ciena India work schedule and statutory holidays
Compensation
- The hourly pay range for this position is C$24.37/hr - $35.00/hr CAD.
- Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business.
- Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
- Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission.
- In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time.
Benefits
- We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
Equal opportunity
- If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
This listing is sourced directly from Ciena's careers page and normalized into a canonical job model.