Montage Health

Montage Health

Health Plan Operations Coordinator - Aspire Health

Monterey, CA · Full-time

Sponsorship not specifiedDetected 6 days ago
Process ImprovementLeadershipCommunicationAdaptabilityMicrosoft OfficeClaims Management

About the role

  • This role coordinates and actively works across multiple teams, including provider services, claims, enrollment, and appeals and grievances.
  • Equal Opportunity Employer Assigned Work Hours: Full time Position Type: Regular

Responsibilities

  • Provide administrative support to operational teams as requested.
  • Prepare, analyze, and distribute operational reports, dashboards, and performance metrics to support leadership decision-making.
  • Support audits, accreditation activities, and regulatory reporting requirements.
  • Coordinate meetings, document meeting minutes, track action items, and follow up on operational initiatives.
  • Perform additional duties and special projects as assigned to support department leadership.
  • Readily adaptable to the changing needs of the business; able to manage multiple priorities; tolerance for ambiguity.
  • Ability to use sound judgement, identify next steps to be taken, and develop appropriate solutions.
  • Ability to collaborate with multiple parties to solve problems.
  • Inclusiveness: The ability to network and partner with all internal and external stakeholders including broad and diverse representation of private/public and traditional/non-traditional community organizations.
  • The coordinator monitors operational processes, resolves issues, analyzes data, and supports the operations as directed.

Requirements

  • Ability to operate phone, office and mail processing equipment required to fulfill position responsibilities.
  • Ability to operate spreadsheet, word processing programs and computer equipment required to fulfill position responsibilities.
  • Working knowledge of business operations.
  • Ability to work with minimal supervision.

Nice to have

  • High school diploma
  • Associates degree, preferred.

Skills

  • Proficient in the use of Microsoft Office Suite, Highly skilled at using the Internet.
  • Must learns effectively with computer-based and/or online training.
  • High school diploma; Associates degree, preferred.
  • Minimum 1 to 3 years experience in a healthcare or insurance industry setting.
  • Skills and Education
  • Equal Opportunity Employer
  • Assigned Work Hours:
  • Position Type:

Benefits

  • Welcome to Montage Health's
  • The Health Plan Operations Coordinator is responsible for supporting and coordinating the day-to-day operational functions of the health plan to ensure efficient, accurate, and compliant service delivery.
  • Coordinate and support daily health plan operational activities to ensure timely, accurate, and compliant processing of business functions.
  • Assists with operational workflows related to member enrollment, eligibility, provider data management, claims processing and other core health plan functions.
  • Maintain accurate records and documentation in accordance with health plan policies and regulatory standards.
  • Participate in cross-functional committees, organizational projects and strategic initiatives that support health plan operations and organizational goals.
  • Working knowledge of federal regulation specific to the administration of health and welfare plans, including CMS, ERISA, Department of Labor and Health and Human Services.

Equal opportunity

  • Employer
  • Full time

This listing is sourced directly from Montage Health's careers page and normalized into a canonical job model.