Athene Annuity And Life Company
Business Relationship Manager
West Des Moines, Iowa · Senior
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About the role
- If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company.
- Athene is committed to inclusion and is proud to be an Equal Opportunity Employer.
- We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.
Requirements
- 5+ years of progressive professional experience in relationship management within the insurance or financial services industry, or relevant experience, including experience supporting customer service, operations, sales, or related functions.
- Strong relationship management and communication skills, with the ability to build credibility, influence outcomes, and collaborate effectively with internal and external partners.
- Demonstrated critical thinking and problem-solving skills, with the ability to evaluate moderately complex situations, develop creative solutions, take ownership, and drive issues through resolution.
- Adaptability and a continuous improvement mindset, including the ability to work independently, navigate changing business needs, identify opportunities to improve processes, and appropriately leverage technology and AI-enabled tools.
- Working knowledge of annuity and financial services operations, including annuity order-entry systems and DTCC feeds, preferred; proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
- Bachelor's degree or equivalent experience required; relevant industry designations or FINRA licenses preferred.
Nice to have
- Working knowledge of annuity and financial services operations, including annuity order-entry systems and DTCC feeds, preferred
- proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
- Bachelor's degree or equivalent experience required
- relevant industry designations or FINRA licenses preferred.
Skills
- Acts as the KDPs primary point of contact for operational escalations, technology needs, and initiatives.
- Ensures efficient and effective communication between internal teams and KDPs.
- Monitors and analyzes trends to inform strategic decision-making and operational improvements. Includes industry benchmarking as requested.
- Addresses and resolves operational issues or concerns in a timely and effective manner.
- Educate s th e KDPs of Athene's processe s, procedure s, and service level goals.
- Possesses deep understanding of how the KDPs do business, including the operational technology used to conduct business together.
- Assists with the implementation of operational technologies, product launches, & other projects, as needed.
- Travels to KDPs and/or industry conferences as needed (10% or less).
Company info
- More for our customers and the financial professionals who offer our products.
This listing is sourced directly from Athene Annuity And Life Company's careers page and normalized into a canonical job model.