taggartgroup
Service Technician
Ottawa, Ontario
Sponsorship not specifiedDetected 6 hours ago
AccessibilityCustomer SupportCommunicationMentoring
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- The Service Technician is responsible for providing high-quality repairs and exceptional customer service in occupied Tartan homes.
- This role requires the timely resolution of deficiencies while maintaining a professional, customer-focused approach when interacting with homeowners, employees, managers, trades, and community members.
Responsibilities
- Perform a wide range of residential repair and maintenance work with minimal to no supervision, including drywall installation and repair, insulation, painting, framing, soffit and fascia repairs, ceramic tile work, lighting, railings, and general carpentry.
- Perform deficiency repairs identified by Site Superintendents prior to homeowner possession.
- Proactively communicate unresolved issues, additional repair requirements, or requests for support to the Service Manager.
- Collaborate with Construction Managers, Site Superintendents, and the Service Manager to review recurring issues and develop corrective action plans.
- Provide guidance, mentorship, and technical support to Labourers, Carpenters, and other Service Technicians.
- Perform other related duties as assigned.
- Strong customer service and relationship-building skills with the ability to interact professionally with homeowners, trades, colleagues, and contractors.
- Tartan is an Ottawa new home builder that has been building in communities across Canada's capital for more than 50 years.
- With high-quality finishes, standard finished basements and more, it's no wonder Tartan Homes are in a class all their own!
- As part of the Taggart Group, Tartan is a proud, family-owned business benefiting from long-standing stability and continued growth, offering a variety of opportunities for those looking to get hands-on experience and build a lasting career.
Requirements
- Troubleshoot service issues, determine appropriate corrective actions, and perform repairs as required.
- Support the broader Construction and Service teams by assisting with additional duties as required.
- Minimum of three to five (3-5) years of experience in the residential homebuilding industry, preferably with a large residential builder.
Compensation
- Salary Range: $32.82/hr - $34.56/hr
Benefits
- All duties and responsibilities must be carried out in a manner that reflects Tartan's vision, values, and commitment to quality, while adhering to all company policies, procedures, and safety standards.
- Education and Experience Requirements
- Proven ability to manage multiple tasks and competing priorities while maintaining a positive, flexible, and professional approach.
Company info
- Tartan is an Ottawa new home builder that has been building in communities across Canada's capital for more than 50 years. Tartan homes are built better, look better, and live better - setting them apart from other builders. With high-quality finishes, standard finished basements and more, it's no wonder Tartan Homes are in a class all their own!
- At Taggart, you will be part of something bigger, and what you do today will make an impact for years to come. We believe in your success.
- Provide exceptional customer service by meeting and interacting with homeowners daily in a manner consistent with Tartan's customer service standards.
- Tartan Homes
- Reports to: Customer Service Manager
- Tartan homes are built better, look better, and live better - setting them apart from other builders.
Visa & Work Authorization
- All qualified applicants are considered without regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gen
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