Ski Butlers

Team Leader - Whistler

Whistler, BC · Full-time

Sponsorship not specifiedDetected 2 days ago

Customer SupportLeadershipCommunicationCollaborationMentoring

About the role

Team Leaders (aka shift managers) are responsible for upholding Ski Butlers customer service standards while managing the flow of day-to-day operations.
No two days are the same as a team leader!
Adapting to the environment, managing expectations and leading by example are all qualities of highly effective leadership, especially in this role.

Responsibilities

Plan delivery routes, support calls and pickups for the current and upcoming shift.
Dispatch ski technicians on reactive support calls
Assist with delivery and support service operations as needed

Nice to have

$2 3 /hour base wage, plus tips
Previous hospitality experience preferred, not required!

Compensation

$2 3 /hour base wage, plus tips

Company info

Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners and team members. We have cultivated an extraordinary team culture over the past 20 years rallying behind collaboration, accountability and fun above all else. Our mission is to make ski vacations convenient by tapping into our shared passion, culture and fun work environment to create a customer experience unlike any other. Ski Butlers is the global leader in ski and snowboard rental delivery now servicing over 40 resorts in North America and Europe. This was made possible by embodying our 5 core values listed below:
Service | Simple | Purposeful | Curious | Give
Delivering exceptional service, being purposeful, keeping it simple, remaining curious and giving back to our communities amounts to the foundation Ski Butlers was built on. As team members, we don't stop there. Our culture is about being a part of something bigger. Whether it's contributing to our net zero climate initiatives, building lifelong friendships or making a customer's vacation memorable, a job at Ski Butlers will be the best decision you make.
Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners and team members.
We have cultivated an extraordinary team culture over the past 20 years rallying behind collaboration, accountability and fun above all else.
Our mission is to make ski vacations convenient by tapping into our shared passion, culture and fun work environment to create a customer experience unlike any other.
Ski Butlers is the global leader in ski and snowboard rental delivery now servicing over 40 resorts in North America and Europe.
This was made possible by embodying our 5 core values listed below:
Delivering exceptional service, being purposeful, keeping it simple, remaining curious and giving back to our communities amounts to the foundation Ski Butlers was built on.
As team members, we don't stop there.
Our culture is about being a part of something bigger.
Whether it's contributing to our net zero climate initiatives, building lifelong friendships or making a customer's vacation memorable, a job at Ski Butlers will be the best decision you make.
Real-time feedback and coaching, both positive and constructive, to ensure we are meeting our Key Customer Requirements
Ski Butlers is a standalone business within Alterra Mountain Company's family of mountain destinations.

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This listing is sourced directly from Ski Butlers's careers page and normalized into a canonical job model.