Flywire

Flywire

Director, Fraud Risk

Boston, MA, United States · Director · Full-time

Sponsorship not specified$160k-$200kDetected 40 days ago
Machine LearningRecruitingLeadershipCollaboration

About the role

  • As our Fraud Risk Director, you will help architect our fraud risk strategy for our Flywire ecosystem.
  • You won't just be reacting to threats; you will be the chief architect of a proactive, global fraud prevention strategy.
  • We need a leader who is as comfortable with machine learning logic as they are with operations and high-level executive strategy.

Responsibilities

  • Data-Driven Decisioning: Partner with Analytics and Engineering to build and refine real-time fraud decisioning and automated rulesets that leverage Flywire's unique global payment data.
  • You will lead the "War Room" during high-stakes fraud events, orchestrating rapid remediation, loss recovery, and cross-functional post-mortems to ensure continuous system defense.
  • Partner with Analytics and Engineering to build and refine real-time fraud decisioning and automated rulesets that leverage Flywire's unique global payment data.
  • Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for questions.

Requirements

  • You have 10+ years of experience in fraud risk, specifically within Payments or Fintech.
  • You know the difference between a chargeback and a true fraud loss and understand the "plumbing" of global money movement.
  • The Seasoned Pro: You have 10+ years of experience in fraud risk, specifically within Payments or Fintech.
  • A Data Native: You are highly analytical and comfortable with data.
  • An Exceptional Communicator: You can translate technical fraud trends into clear, actionable risk narratives and solutions for the Executive Team and Board.
  • Calm Under Pressure: You are able to make high-stakes decisions with limited information when an attack is underway.
  • You are highly analytical and comfortable with data.

Compensation

  • $160k-$200k

Benefits

  • Employee Stock Purchase Plan (ESPP)
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
  • Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days!
  • The US base salary range for this full-time position is $160,000 - $200,000 plus bonus, and benefits.
  • Own the Strategy: Design, implement, and iterate on a global fraud risk framework that addresses diverse attack vectors across our core verticals (Education, Healthcare, Travel, and B2B).
  • Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training.

Company info

  • Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education.
  • We've since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.
  • Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.
  • With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.
  • The Opportunity
  • You'll lead the charge in balancing a frictionless customer experience with rigorous security, ensuring that as we scale into new markets and complex payment methods, our financial and reputational integrity remains ironclad.
  • Detection & Analysis: Oversee the fraud assessment process for new and existing accounts, focusing on merchant fraud, Account Takeover (ATO), and sophisticated social engineering schemes.
  • Incident Management & Response: Architect a robust, real-time fraud monitoring and response program. You will lead the "War Room" during high-stakes fraud events, orchestrating rapid remediation, loss recovery, and cross-functional post-mortems to ensure continuous system defense.
  • Global Expansion: Guide Flywire's entry into new geographies by assessing localized fraud patterns, regional payment method risks, and emerging regulatory requirements.
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This listing is sourced directly from Flywire's careers page and normalized into a canonical job model.