Glean

Product Manager, Core Experience

San Francisco, CA

Sponsorship not specifiedDetected 48 days ago

Full-Stack DevelopmentGitLLMsAgentic AIA/B TestingProduct ManagementProduct StrategyZendeskResearchCollaborationMicrosoft Teams

About the role

Glean is seeking a highly strategic and execution-oriented Product Manager, Core Experience product area - the full-stack, high-polish, consumer-grade experiences that define how every user interacts with Glean.
This role sits at the intersection of AI, consumer-quality product craft, growth, and platform strategy.
Glean's company strategy centers on making Glean the central, contextual AI entry point for work: a single, chat-first experience that users reach for the moment they sit down to work.

Drive growth, engagement, virality, collaboration, and session depth as first-class outcomes, partnering with growth and data teams on activation, onboarding, and retention across entry points.
Partner deeply with engineering, design, and data teams to turn ambiguous concepts into well-scoped products, with clear user flows, interaction patterns, quality standards, and measurable outcomes.
Drive customer-focused prioritization and efficient execution, balancing long-term platform opportunities with urgent user pain points, strategic customer asks, and company priorities.
Collaborate closely with go-to-market, solutions, support, and forward-deployed teams to learn from real customer problems and ensure our product strategy reflects enterprise realities, not just internal assumptions.
Partner exceptionally closely with the Search and Chat teams, to influence their roadmaps and ensure they integrate seamlessly into a cohesive end-to-end user journey.

You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
You have a strong product sense for translating complex, ambiguous problems into clear, polished product experiences, and you are comfortable moving between strategy and detailed execution.
You have a deep interest in AI and software, and you are excited by the opportunity to shape consumer-grade experiences that combine search, chat, context, and proactive intelligence.
You have a strong track record of driving growth, engagement, and retention through experimentation, instrumentation, and data-driven iteration.

Spend significant time with users, customers, and internal stakeholders to understand how people start and complete work in Glean, and where friction, drop-off, or fragmentation is costing engagement and retention.
You can demonstrate granular product thinking, including how a user should experience a workflow, what the right interaction model is, and how to sequence product capabilities into something customers will actually adopt.
The Core Experience area is how we deliver on that promise: by obsessing over engagement, session depth, virality, collaboration, onboarding, and rapid experimentation to turn first-time users into daily, mission-critical habits.

This listing is sourced directly from Glean's careers page and normalized into a canonical job model.