Lumeris

Lumeris

Director, Product and Solutions Management – Agentic Services

Massachusetts · Director · Full-time

Sponsorship not specified$133k-$181kDetected 30 days ago
LLMsAgentic AIProduct ManagementProduct StrategyBudgetingLeadershipCommunicationCollaborationCritical ThinkingMentoring

About the role

  • Are you ready to pioneer the future of AI in healthcare?
  • In this highly visible and transformative role, you will sit at the intersection of clinical excellence, artificial intelligence, and user experience.
  • You will oversee a high-performing team responsible for the entire product lifecycle-from conceptualizing Minimum Viable Products (MVPs) for new AI agents to scaling them into robust, multi-agent systems.

Responsibilities

  • Develop and document comprehensive requirements for new Tom Services and Agents through the entire product lifecycle.
  • Develop, document, and continuously refine the Services development process to ensure rapid, high-quality deployment.
  • Deliver passionate, engaging training on Agents to our sales and marketing teams.
  • Manage resource allocation, budgeting, staffing, goal setting, 1-on-1 check-ins, and career development to ensure every team member thrives.
  • End-to-End Product Ownership: Develop and document comprehensive requirements for new Tom Services and Agents through the entire product lifecycle.
  • Optimize the Development Engine: Develop, document, and continuously refine the Services development process to ensure rapid, high-quality deployment.

Requirements

  • Leadership: 5+ years of experience successfully leading, mentoring, and scaling high-performing teams.
  • Technical Acumen: Comprehensive knowledge of platform technologies, LLMs, prompt engineering, software architectures, APIs, integration techniques, and data management.
  • Ample experience with software and application platform development.
  • Execution: Proven ability to yield exceptional results within a highly dynamic, fast-paced, and innovative environment*, operating with complete latitude to make strategic decisions.
  • Bachelor's Degree in a technology or business-related field, or equivalent experience.
  • Education: Bachelor's Degree in a technology or business-related field, or equivalent experience.
  • Technical Acumen: Comprehensive knowledge of platform technologies, LLMs, prompt engineering, software architectures, APIs, integration techniques, and data management. Ample experience with software and application platform development.
  • Analytical Prowess: High-caliber critical thinking skills with a proven ability to interpret highly complex information, identify opportunities, and implement strategic technical solutions.
  • Communication: Elite communication and presentation skills. Ability to develop strong relationships across all levels (including executive), translating complex AI and technical concepts into compelling, audience-appropriate narratives.
  • Based in Cambridge, Ma - Hybrid 3 times per week
  • Pay Transparency:

Nice to have

  • Based in Cambridge, Ma
  • Deep experience operating within an Agile development methodology.
  • Prior experience with Software as a Service (SaaS) delivery models.
  • Prior experience working with Conversational AI, prompt engineering and LLMs.
  • Advanced understanding of complex Product Life Cycle management.
  • Strongly Preferred

Skills

  • Define MVPs and iteratively evolve services as new data, skills, and LLM capabilities become available.
  • 12+ years of product management and data tools experience, with at least 3+ years in the Healthcare Industry.

Compensation

  • Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role.
  • In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position.
  • $133,200.00-$180,900.00

Benefits

  • Medical, Vision and Dental Plans
  • Tax-Advantage Savings Accounts (FSA & HSA)
  • Life Insurance and Disability Insurance
  • Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days)
  • Learning and Development Opportunities
  • Strategic Vision & AI Innovation

Company info

  • We are seeking a visionary Director of Product and Solutions Management to lead the evolution of Tom Services, our cutting-edge agentic AI services designed to revolutionize access in primary care.
  • These rewards are based on a combination of company performance and individual achievements.
  • At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members.
  • Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact.
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This listing is sourced directly from Lumeris's careers page and normalized into a canonical job model.