Sila
Customer Service Representative
Northfield, OH
Sponsorship not specifiedDetected 33 days ago
CRMCustomer Support
About the role
- Customer Experience Representative (CSR) Location: Jackson, MI Company: Jackson Comfort Services Be the Voice That Makes Someone's Day Better Ever called a company when something in your home wasn't working?
- Maybe the AC stopped cooling during a heatwave.
- Maybe the furnace quit on the coldest day of the year.
Responsibilities
- Schedule service appointments and create customer records
- Provide calm, professional support during busy or stressful situations
- Deliver an exceptional customer experience every single day
- Show up ready to work and support your team
Benefits
- Medical, dental, and vision benefits
- Paid time off and holidays
- Are comfortable learning new technology
Company info
- Jackson Comfort Services
- Be the Voice That Makes Someone's Day Better
- Ever called a company when something in your home wasn't working?
- Maybe there was water where there definitely shouldn't be.
- That's where you come in.
- We're looking for someone who genuinely enjoys helping people, solving problems, and creating great experiences.
- If you're positive, organized, love talking to people, and thrive in a fast-paced environment, we want to meet you.
- Why You'll Love Working Here
- At Jackson Comfort Services, our Customer Experience Representatives are the first voice our customers hear and often the person they remember most.
- At Jackson Comfort, we believe in five simple things:
- ⭐ Be Likeable
- ⭐ Be Ethical
This listing is sourced directly from Sila's careers page and normalized into a canonical job model.