Felix
Technical Product Manager (Identity)
New York, USA
Sponsorship not specifiedDetected 24 days ago
API DevelopmentMachine LearningData ScienceLLMsProduct ManagementProduct StrategyStakeholder ManagementAccount ManagementCustomer SupportLeadershipCommunication
About the role
- This role spans the critical areas of authentication, account lifecycle, and the core account management and security tools.
- Ensure the platform is extensible enough to simultaneously serve multiple fintech products and geo-expansion.
- You define the experience, the logic, and the acceptance criteria while implementation is distributed.
Responsibilities
- Identity and authentication flow design.
- Own end-to-end design of identity and authentication flows (including sign-up, sign-in, account recovery, Passkey/OTC/PIN verification, step-up authentication) as specifications that are implemented by other product teams.
- Collaborate with Engineering and Data Science to design, define, and maintain the underlying data schemas for user identity, ensuring data integrity, scalability, security (e.g., PII handling), and efficient retrieval for analytics and operational systems.
- Collaborate deeply with Engineering, Design, Fraud, Compliance, and other cross-functional teams to align and drive a cohesive strategy.
- Manage competing demands across teams with explicit dependency tracking and clear prioritization principles.
- Drive the evolution of identification and verification to support secure, efficient AI-driven service experiences, exploring AI-forward approaches like behavioral signals and LLM-aided identity decisioning.
- As our Identity Product Manager, you will own the foundational Identity and Account platform that powers the family of Félix products.
- We combine Blockchain and Artificial Intelligence to disrupt how remittances are done today and build the future of cross-border payments.
- You will be joining the journey to build a financial platform and become a companion to the Latino community in the United States!
- We're obsessed with our customers, and we're building a product that truly empowers them.
Requirements
- Requirements Around 8 years of experience in Product Management.
- Domain Expertise (Required): Proven experience with Identity, KYC, Onboarding, Authentication, and/or IAM.
Nice to have
- Proven experience with Identity, KYC, Onboarding, Authentication, and/or IAM.
- Experience managing AI-forward or ML-enabled products in identity, risk, or customer service is a plus.
- Platform product experience (required).
- Demonstrated track record owning a platform or shared infrastructure product where internal product and engineering teams are the primary customer.
Benefits
- This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
- We're all owners, driven by a shared vision to create sustainable value.
- Own the product vision, strategy, and roadmap for the identity data platform from conception to launch for core identity capabilities (onboarding, verification, authentication).
- Creative and entrepreneurial with a commitment to building robust, scalable systems.
Company info
- Félix is a chat-based platform that enables Latinos in the US to send money home, pioneering remittance services via WhatsApp.
- By joining Félix, you will be part of the most innovative company in the cross-border payment industry.
- We recently received investment from top VCs from Silicon Valley, Europe, and Latam, as well as we won Blockchain and AI innovation and application awards at the Wharton Business School.
- In 2024, Félix was selected as "Endeavour Entrepreneur" by the global network and was a recipient of the CrossTech Fintech Startups Award.
- We are a team of extremely talented high performers, loyal to each other, and committed to providing a magical experience to all our users.
- We move with urgency and focus, always striving for excellence and exceeding expectations.
- About Us Félix is a chat-based platform that enables Latinos in the US to send money home, pioneering remittance services via WhatsApp.
This listing is sourced directly from Felix's careers page and normalized into a canonical job model.