Personalis, Inc

Personalis, Inc

Billing Associate

Fremont, CA · Junior · Full-time

Sponsorship not specified$26k-$32kDetected 1 day ago
AlgorithmsAccountingProcess ImprovementCustomer SupportCommunicationProblem SolvingClaims Management

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

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About the role

  • Days Onsite: Monday & Tuesday (Hybrid) - 2 openings Summary: The Billing Associate holds a pivotal and critical position in supporting Personalis' overarching business objectives.
  • This dynamic role is fundamentally responsible for establishing the foundation to maximize reimbursement for the company's proprietary Next Personal DX test.
  • A primary responsibility of the Billing Associate is to ensure the absolute accuracy and completeness of the order intake process, which is the initial stage of the revenue cycle.

Responsibilities

  • Support the claims & order entry processes
  • Support the order entry process by ensuring all billing data is available for order entry
  • Resolve claim and frontend billing errors and manage assigned correspondence queues.
  • Collaborate with the Client Experience team, our commercial partners, and the downstream Billing Operations team
  • Support activities related to integrating the billing system with LIMs and other IT systems.
  • We aim to drive a new paradigm for cancer management, guiding care from biopsy through the life of the patient.
  • Our highly sensitive assays combine tumor-and-normal profiling with proprietary algorithms to deliver advanced insights even as cancer evolves over time.
  • Our products are designed to detect minimal residual disease (MRD) and recurrence at the earliest timepoints, enable selection of targeted therapies based on ultra-comprehensive genomic profiling, and enhance biomarker strategy for drug development.
  • The core function of this position is to optimize the revenue cycle by meticulously managing the order intake and claim submission processes.

Requirements

  • Ability to analyze problems and strategize for better solutions.
  • Self-motivated and self-directed, with the ability to work independently.
  • You are known for providing excellent customer service to both internal and external stakeholders, communicating effectively through both written and verbal channels.
  • Required Qualifications:
  • 0-2 years of experience in medical billing or a related field
  • High school diploma or equivalent GED.
  • Exceptional phone etiquette for communication with patients, physicians, and insurance representatives.
  • Proficient computer skills.
  • Proven ability to multitask, prioritize, and manage time efficiently.
  • Preferred Qualifications:
  • Associate Degree in Business, Marketing, Accounting, Healthcare Administration, or a related field. Including healthcare certifications.
  • Experience of familiarity with medical insurance benefits and regulations.
  • The hiring range for this position is $25.50 to $31.50 per hour, which may factor in various geographic regions. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. Our full-time regular positions also include an annual performance-based bonus (or a sales incentive plan) and long-term incentive units (equity) provided as part of our compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Nice to have

  • Experience with Google Suite.
  • Working knowledge of billing software (XIFIN)
  • The hiring range for this position is $25.50 to $31.50 per hour, which may factor in various geographic regions.
  • Personalis is an equal opportunity employer and is committed to the full inclusion of all individuals.
  • Please note that all official correspondence from our team will come exclusively from <strong

Compensation

  • The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.

Benefits

  • Furthermore, this role is essential in reinforcing Personalis' deep-seated commitment to patient access to high-quality healthcare.
  • You are eager to launch a career in medical billing and the broader revenue cycle management (RCM) process, leveraging your foundational understanding of health insurance benefits.
  • You are focused on mastering RCM best practices, including client and third-party billing, payer structures, claims processing, and specific reimbursement requirements.
  • This passion for problem-solving is vital for continuous process improvement and maximizing reimbursement.
  • You thrive in a team environment, actively contributing by learning from others, raising potential system or customer issues during team meetings, and proposing ideas for continual business optimization.
  • Determine the coverage status of test orders by reviewing clinical criteria
  • Obtain medical records and other missing information
  • Verify patient benefits and insurance eligibility

Company info

  • At Personalis, we are transforming the active management of cancer through breakthrough personalized testing.
  • As part of this commitment, Personalis will ensure that persons with disabilities are provided with reasonable accommodations.
  • Protecting Our Candidates: At Personalis, we value your security.
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