Axos Bank
Operations Specialist, SBB
HQ - San Diego, CA · Contract
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About the role
- Axos Bank Target Range: $19.00 - $22.00 Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
- Axos Bank is a federally regulated banking institution.
Responsibilities
- Perform due diligence on new small business deposit account applications, to asses risk and ensure compliance with BSA/AML regulations.
- Manage the external email inbox for Small Business Banking and resolve/respond as needed and or assign the email to the Relationship Manager for the relationship.
- Manage inbound customer service cases and ensure a timely response as well as adequate resolution.
- Act as the Small Business Banking SME to make recommendations and lead procedural and process enhancement initiatives for the group.
- Work as part of a team to support in reaching sales goals as well as servicing existing customers in the dynamic and fast-paces Small Business Banking department.
Requirements
- Collect and review new account applications and documentation required to determine if they are within the Bank's risk tolerance guidelines and assign applications to Relationship Managers as appropriate.
- HS Diploma
- 1+year's experience in financial services in a support/processing capacity
- Axos Employee Benefits May Include:
- Medical, Dental, Vision, and Life Insurance
- Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
- HSA or FSA account and other voluntary benefits
- 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
- Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
- About Axos
- Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.
Compensation
- $19.00 - $22.00 Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
- Eligible for an Annual Discretionary Cash Bonus Target:
- Eligible for an Annual Discretionary Restricted Stock Units Bonus Target:
Company info
- We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.
Equal opportunity
- Axos is an Equal Opportunity employer.
- We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.
- Job Functions and Work Environment:
- While performing the duties of this position, the employee is required to sit for extended periods of time.
Visa & Work Authorization
- related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, g
This listing is sourced directly from Axos Bank's careers page and normalized into a canonical job model.