MJH Life Sciences
IT Support Engineer
Cranbury, NJ
Sponsorship not specified$55k-$65kDetected 30 days ago
PowerShellExcelOnboardingCustomer SupportCommunicationPlain LanguageOrganizational SkillsMicrosoft Office
About the role
- At MJH Life Sciences our success is measured by your success!
- If you set your standards high and want to contribute to a winning team, we'll provide you with every opportunity to help grow our company and your career.
- Our associates come from all backgrounds, sharing one key quality: determination to succeed.
Responsibilities
- Provide L1 and L2 end-user support across all technical issues, handling incoming requests through phone, email, and ticketing systems with urgency and professionalism
- Use AI tools to accelerate issue diagnosis, draft documentation, streamline repetitive workflows, and improve the overall quality and speed of support delivery
- Administer and support users on Microsoft 365 and Microsoft Office products including Word, Excel, Access, PowerPoint, and Outlook
- Install, configure, and troubleshoot software, and perform higher-level scripting and troubleshooting using PowerShell and Terminal
- Support audio and visual systems across company conference rooms and assist in managing the content delivery system
- Manage printer and copier infrastructure, including setup, maintenance, and ongoing support
- Lead employee onboarding and offboarding processes, ensuring all access, devices, and accounts are handled accurately and on schedule
- Maintain accurate asset inventory and device management, ensuring all equipment is properly tracked, checked in and out, and accounted for
- Create clear documentation and instructions for both end users and internal IT processes, keeping resources current and accessible
- Partner with the IT Support Manager on project work including system upgrades, migrations, and new technology implementations
Requirements
- 1 to 2 years of relevant IT support experience with a strong track record in end-user support and technical troubleshooting
- Proficiency with PowerShell and Terminal for higher-level troubleshooting and automation
- Bachelor's degree required
Skills
- determination to succeed.
- Nothing means more to us than hiring people with these attributes.
Compensation
- $55,000 to $65,000 per year, depending on qualifications.
- Eligible for annual company bonus program or commission incentive based on role.
- Compensation will depend on factors including educational background, skills, and professional experience.
Benefits
- Health insurance through Cigna (medical and dental)
- Vision coverage through VSP
- Pharmacy benefits through OptumRx
- FSA, HSA, Dependent Care FSA, and Limited Purpose FSA options
- Fertility benefits through Progyny
- Commuter benefits
- Company-paid Short-Term and Long-Term Disability
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This listing is sourced directly from MJH Life Sciences's careers page and normalized into a canonical job model.