cwi
Scheduling Registration Representative
West Allis, WI
Sponsorship not specifiedDetected 1 day ago
Outbound SalesCustomer SupportEpicCommunication
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Schedules appointments via incoming telephone calls per Central Scheduling protocols and facilitate intake process for appropriate triage utilizing CHW technology.
- Discusses potential financial obligations with parent.
- Updates insurance information for accuracy and verifies current/ future eligibility
Responsibilities
- Employment is at-will. This document does not create an employment contract, implied or otherwise.
- Provide pre-registration support for scheduled services per department guidelines.
Requirements
- Required for All Jobs:
- Educates parent guardian or patient on managed care process and required authorization needed per CHW policies and managed care contractors.
Nice to have
- 1+ years Customer service experience required
- Experience in registration and/or scheduling preferred
- Epic experience preferred
- Call center experience preferred
Skills
- Requires excellent communication and interpersonal skills in order to serve a variety of people in a fast paced call center environment
- Ability to make decisions based on established clinic protocols preferred.
- Excellent organization and prioritizing skills necessary to work in a fast paced multi-functioned department preferred.
- Proficient data entry skills with accuracy and speed
- Knowledge, Skills and Abilities:
Benefits
- Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children.
- We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers.
- We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.
Company info
- At Children's Wisconsin, we believe kids deserve the best.
- We are committed to creating a diverse and inclusive environment for all employees.
Equal opportunity
- Children's Wisconsin is an equal opportunity / affirmative action employer.
This listing is sourced directly from cwi's careers page and normalized into a canonical job model.