NEIU
Program Coordinator
Chicago, Illinois · Contract
Sponsorship not specifiedDetected 12 days ago
StatisticsProcess ImprovementCustomer SupportCommunicationCollaborationProblem Solving
About the role
- This position is responsible for the administrative coordination and operational management of registration services within the Registrar's Office.
- The Program Coordinator also serves as a primary liaison for registration operations involving specialized student populations, system processes, and university-wide registration activities.
- This position coordinates frontline, student-facing customer service functions in concert with the One Stop Director.
Responsibilities
- Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students.
- The Program Coordinator oversees registration operations, specialized registration processing, systems coordination, records maintenance workflows, reporting, compliance activities, and departmental operational support functions.
- Develops, reviews and maintains departmental procedures, operational documentation, training materials, and workflow resources with support from Registration Admissions and Records team.
- Processes Semester Schedule Plans (SSPs) and oversees related registration workflows, with Registration Admissions and Records team serving as backup support.
- Serves as the primary point of contact for cohort and advisor updates, with Registration Admissions and Records team serving as backup support.
- Serves as the primary point of contact for Early College registration coordination, with Registration Admissions and Records team serving as backup support.
Requirements
- Bachelor's degree.
- Experience coordinating complex operational projects and facilitating meetings.
- Experience with Ellucian Banner or comparable student information systems.
- 6:00 P.M. shift may be required. ).
- A total of one (1) year (12 months) in education, training and/or work experience in the area of specialization inherent to the position. (Note: Master's Degree in an area consistent with the duties of the position may be substituted for one (1) year of work experience.)
- Based on position requirements, additional education, training, and/or work experience in the area of specialization inherent to the position, may be required.
Compensation
- Required to work approximately four Saturdays per year from 9:00 A.M.
Benefits
- University employees may be eligible for a variety of State of Illinois benefits.
- These benefits are administered through the Illinois Department of Central Management Service (CMS).
- Occasional coverage of the 10:00 A.M.
Equal opportunity
- Equal Opportunity/Affirmative Action employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as other qualified individuals.
This listing is sourced directly from NEIU's careers page and normalized into a canonical job model.