blackstoneindustrialservices

Technical Equipment & Parts Representative

Sherwood Park, Alberta

Sponsorship not specifiedDetected 20 days ago

AccessibilityInventory ManagementMechanical DesignCommunicationCollaborationOrganizational SkillsMicrosoft Office

About the role

Nuovo Parts is a leading provider of critical rotating equipment parts and solutions.
We specialize in ensuring the reliability and performance of industrial machinery through our comprehensive range of parts and technical expertise.
Reporting to the Operations Manager, the incumbent will play a pivotal role in ensuring the readiness and accessibility of parts for critical rotating equipment.

Ability to handle sensitive information and maintain utmost confidentiality at all times with tact, diplomacy and integrity

Experience with CAD an asset
Mechanically inclined with a strong understanding of machinery and equipment functionality.
Strong technical aptitude with the ability to understand complex equipment and parts specifications.
Ability to work well under pressure and adapt to changing priorities in a fast-paced environment.
Proficiency in inventory management software and Microsoft Office Suite.
Detail-oriented with strong organizational skills and the ability to prioritize tasks effectively.

Manage customer inventory strategy to ensure optimal stock levels and timely availability of parts.

We are seeking a highly motivated and skilled Technical Equipment & Parts Representative to join our team at Nuovo Parts.
This position requires ongoing collaboration with various departments within our organization, original equipment manufacturers (OEM), and our valued customers.
Identify correct parts by working closely with customers to determine their specific needs and requirements.
Develop unit-specific parts kits to streamline maintenance and repair processes for our customers.
Collaborate with customers and sales teams to propose replacement units for obsolete equipment or suggest factory options for updates and material changes to existing units.
Advise customers and service personnel on the work scope for different types of equipment and provide guidance on maintenance-related specifications.
Maintain strong relationships with customers, OEMs, and internal teams to facilitate smooth operations and effective communication.
Act as a technical resource for customers, providing assistance and guidance on equipment-related inquiries and issues.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with customers, sales teams, and internal departments.

This listing is sourced directly from blackstoneindustrialservices's careers page and normalized into a canonical job model.