Ometria
Principal Client Onboarding & Implementation Manager
United States · Principal
Sponsorship not specified$150k-$180kDetected 33 days ago
Project ManagementLeadershipCommunication
About the role
- Reporting to the VP of Professional Services, you'll be the most senior post-sales technical delivery resource in North America, owning the end-to-end onboarding and integration of our largest and most complex enterprise clients.
- This is a role for someone who is as comfortable in a room with a CTO as they are in the weeds of a complex data integration.
Responsibilities
- You'll set the standard for enterprise delivery in the US and play a meaningful part in how we build and refine our PS practice as the business grows.
- Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers plan and launch their most profitable campaigns and create personalised experiences across email, mobile, on-site, social, direct mail and more.
- We have over 120 Ometrians across North America and Europe, and have raised $75m from investors including Infravia Capital Partners, Octopus Ventures and Summit Action.
- You can debug, document and communicate technical requirements clearly without losing the client Stakeholder gravitas - you're credible and comfortable with senior commercial and technical stakeholders alike.
- You know how to hold a constructive conversation when priorities conflict and how to drive urgency without damaging relationships Project management rigour - your plans are detailed, your risk logs are accurate and your clients always know where things stand.
- You can translate platform capabilities into commercial outcomes Organised and accountable - you manage a complex portfolio without dropping balls.
Requirements
- You know when to reach out and when to get on with it
Compensation
- $150,000-180,000 USD Actual compensation will be determined based on experience, skills, interview performance, and geographic location.
- Candidates in higher-cost markets may be eligible for compensation toward the upper end of the range.
Benefits
- Unlimited paid time off Health Insurance Dental Vision Mental Health Support
Company info
- Your documentation is thorough, your stakeholders are informed and your delivery record speaks for itself A collaborator who operates independently - you're part of a global team but you're the only PS person in your region.
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This listing is sourced directly from Ometria's careers page and normalized into a canonical job model.