LV Petroleum

Site General Manager

Wapakoneta, Ohio, United States

Sponsorship not specifiedDetected 3 days ago

ComplianceVendor ManagementCustomer SupportLeadershipCommunication

About the role

In this role, you will play a pivotal part in not only ensuring operational excellence but also in delivering exceptional customer service that keeps travelers returning to our outlets.
The Site General Manager will be responsible for day-to-day leadership, employee development, safety compliance, and implementing best practices across all service areas.
Customer Engagement: Prioritize customer satisfaction and handle complaints and issues promptly to ensure a pleasant experience for all visitors.

Operational Oversight: Manage all daily operations of the travel center, including the fuel station, convenience store, and QSR, ensuring alignment with company standards.
Team Leadership: Recruit, train, and manage a high-performing team, fostering a culture of service excellence and teamwork.
Financial Accountability: Monitor and manage the site's budget, sales, and profitability, implementing strategies to meet or exceed financial goals.
Reporting: Maintain accurate records and reports regarding sales, employee performance, and operational metrics for upper management.
Manage all daily operations of the travel center, including the fuel station, convenience store, and QSR, ensuring alignment with company standards.
Recruit, train, and manage a high-performing team, fostering a culture of service excellence and teamwork.
Monitor and manage the site's budget, sales, and profitability, implementing strategies to meet or exceed financial goals.

Knowledge: Strong understanding of operational best practices in travel center management, inventory control, and vendor relations.
Familiarity with environmental regulations and safety protocols related to fuel stations.

Ensure compliance with all health, safety, and environmental regulations, particularly concerning fuel handling and storage.
Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Paid Time Off (Vacation & sick pay)
Inventory & Vendor Management: Maintain optimal stock levels, coordinate with suppliers, and monitor inventory for quality and availability.

Joining LV Petroleum means being part of a dedicated team that values efficiency, customer satisfaction, and a commitment to service.

This listing is sourced directly from LV Petroleum's careers page and normalized into a canonical job model.