Decagon

Engineering Intern (Summer 2027)

San Francisco · Intern · Internship

Sponsorship not specifiedDetected 57 days ago

Distributed SystemsMachine LearningData EngineeringAgentic AIAI Orchestration

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About the role

As an intern on Decagon's Engineering team, you'll be part of a pioneering group shaping the future of intelligent agents.
You'll contribute directly to production-ready initiatives that address real team needs, gaining hands-on experience and leaving your mark on meaningful, high-visibility work.
This is a 12-week internship running June 1 - August 20, 2027, based out of our San Francisco office.

Responsibilities

We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
We partner closely with product, data, and ML to deliver high‑scale, low‑latency systems with clear SLOs and great developer ergonomics.

Requirements

You will graduate by summer 2028 with a degree in Computer Science or a related technical field
You have experience from previous software engineering internships
Experience with distributed systems, data pipelines, or production infrastructure

Skills

You are excited to thrive in a fast-paced environment, continuously learn, and sharpen your skills

Compensation

These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Benefits

We proudly offer the following benefits for our full-time employees:
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
Monthly stipend to support your wellness, lifestyle, and work-life balance
Take what you need vacation policy (subject to local requirements
UK employees receive 25 days of statutory leave)
We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
Note: The benefits listed below apply to full-time employees.
These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Company info

Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.
About the Role As an intern on Decagon's Engineering team, you'll be part of a pioneering group shaping the future of intelligent agents.
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
The Agent Engineering team at Decagon deploys mission-critical AI agents to our customers that impact millions of users and directly drive Decagon's growth.
You will build on our industry-leading AI agent platform, collaborate directly with customers and use your own creativity to devise long-term, scalable solutions.
Our mission is to deliver magical support experiences - AI agents working alongside human agents to help users resolve their issues.
The Enterprise Product team creates the platform that customers use to build, maintain, and improve their AI agents.

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This listing is sourced directly from Decagon's careers page and normalized into a canonical job model.