Raptor Technologies

Installation Technician

Remote - US · Contract

Sponsorship not specifiedDetected 14 hours ago

Customer SupportCommunicationProblem SolvingTime Management

About the role

The Installation Technician is a hands on, customer facing role responsible for the installation, configuration, and verification of Raptor Technologies' Bluetooth beacon and gateway solutions at customer sites across the country.
This is a temporary, full-time assignment anticipated to last from mid-August through mid-December, supporting a high volume of customer installations during the peak implementation season.
The Installation Technician is responsible for installing, configuring, testing, and validating hardware and software solutions while ensuring each deployment is completed safely, efficiently, and to company standards.

Test, validate, and verify installed hardware, software, and system functionality to ensure optimal performance, reliability, and compliance with installation standards before project completion.
Ability to perform the physical demands of the position, including climbing ladders, lifting and carrying installation equipment, standing and walking for extended periods (up to 9 hours per day), traversing large school campuses, and working in a variety of indoor and outdoor environments, including warm weather conditions.

1+ years of software,
Ability and willingness to travel 100%, including occasional short-notice trips.
Comfortable using technology such as iPads, mobile apps, and digital documentation tools.
Ability to perform the physical demands of the position, including climbing ladders, lifting and carrying installation equipment, standing and walking for extended periods (up to 9 hours per day), traversing large school campuses, and working in a variety of indoor and outdoor environments, including warm weather conditions. Strong attention to detail, time management, and problem-solving skills.
Professional communication and customer service abilities.

Experience with hardware installation, field service work, low-voltage wiring, or similar hands-on technical roles (preferred but not required).

Raptor was founded in 2002 with the mission to protect every child, every school, every day.
Today, Raptor is a school safety partner for 60,000 schools in 55 countries, providing SaaS and mobile technology as well as comprehensive training and consultation solutions across the entire school safety life cycle, ranging from crisis prevention and preparation to emergency response and recovery.
Raptor's globally integrated product portfolio supports a school's foundation of safety and wellbeing, including Emergency Management, Campus Movement, Student Wellbeing and Safety Training and Compliance.
Communicate effectively with customers, onsite contacts, and internal teams regarding project progress and any issues encountered.

This listing is sourced directly from Raptor Technologies's careers page and normalized into a canonical job model.