Bluefish AI

Customer AI Strategist

New York, Hybrid

Sponsorship not specifiedDetected 22 days ago

SwiftSQLData AnalysisNLPLLMsProduct StrategyProject ManagementSEOSalesforceAccount ManagementExcelLeadershipCommunication

About the role

About the Position: Bluefish is on the cutting edge of AI-powered SaaS, helping brands understand their performance and optimization in the new AI funnel.
If you thrive at the intersection of data, strategy, and storytelling-and love shaping businesses transformations-this role is for you.
About Bluefish: Bluefish believes that AI represents the next major chapter of the internet - and that consumers will increasingly use AI to consume information and media online.

Serve as a senior advisor to customer executives and teams, shaping their AI Marketing adoption roadmap and ensuring Bluefish solutions deliver measurable impact.
Own strategic relationships with key accounts, delivering executive-level insights, quarterly business reviews, and tailored optimization plans that drive retention and growth.
Collaborate with product, account, and operations to bring customer feedback into product strategy and ensure alignment between customer outcomes and Bluefish's roadmap.
Strategic AI Marketing Advisory - Serve as a senior advisor to customer executives and teams, shaping their AI Marketing adoption roadmap and ensuring Bluefish solutions deliver measurable impact.
Customer Relationships - Own strategic relationships with key accounts, delivering executive-level insights, quarterly business reviews, and tailored optimization plans that drive retention and growth.
Cross-functional Partnership - Collaborate with product, account, and operations to bring customer feedback into product strategy and ensure alignment between customer outcomes and Bluefish's roadmap.

5+ years of relevant experience owning customer relationships in customer-leading roles (e.g., technical account management, consulting, or analyst work) or demonstrable analytical experience within a SaaS company.
Experience in data analysis and optimization, ideally within a SaaS or AI-focused environment.
Strong ability to translate complex data into meaningful strategies and recommendations.
Experience working with analytics tools (e.g., Excel, SQL, BI dashboards).
Strong program and project management skills with a proven ability to juggle multiple clients and deadlines.
Experience in digital marketing or campaign performance analysis.
Experience a true meritocracy with significant career growth upside as the business scales
Excellent communication and presentation skills-confident working with both technical and executive stakeholders.
Demonstrated grit and resourcefulness-you find creative solutions, adapt quickly, and aren't afraid to roll up your sleeves in a fast-paced, evolving environment.
Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
Commitment to craftsmanship-you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.
Nice to Haves:
Background in SEO (e.g., keyword strategy, performance analysis, organic growth).

Familiarity with prompt engineering and large language model (LLM) behavior is a major plus.
Bachelor's degree in a technical, business, or finance-related field preferred.

Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI
Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry
Join an experienced high-performing team where you will have immediate ownership and impact
Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
Self-starter with a proactive mindset and a strong sense of accountability-able to drive projects forward independently while staying aligned with team goals.
Stay ahead of AI, SaaS, SEO, and marketing technology trends-bringing forward-looking insights to customers and helping Bluefish anticipate industry shifts.
Market Intelligence - Stay ahead of AI, SaaS, SEO, and marketing technology trends-bringing forward-looking insights to customers and helping Bluefish anticipate industry shifts.
As part of our Marketing Services team, we're looking for a seasoned, client-facing Customer AI Strategist to guide enterprise marketers to success in their AI Marketing journey.
In this role, you will be a trusted consultant and advisor to senior stakeholders, leading customers to build and implement AI Marketing strategies that drive measurable results.

This listing is sourced directly from Bluefish AI's careers page and normalized into a canonical job model.