Signet Jewelers

Store Manager - Zales - Mall at Rockingham Park

Zales - Mall At Rockingham P - Salem, NH

Sponsorship not specifiedDetected 6 days ago

ExpressSalesHRISCustomer SupportLeadershipCommunicationCollaborationProblem SolvingCritical ThinkingMentoringMicrosoft Office

About the role

Through personal selling, leadership, and coaching, the SM will champion a People First store environment that promotes diversity and inclusion, the development of life-time relationships with customers and the delivery of a best-in-class customer experience.
Communicates performance expectations and ensures all team members understand the impact of their performance on company success.
Asks questions to ensure full understanding of strategy and process and ensures staff understands how the goals will be achieved.

Assistant Store Manager, Jewelry Consultant, Sales Support and Inventory Control
Responsible for ensuring team members, and self, deliver an exceptional customer experience every time through training, customer outreach, communication and clear expectations.
Empowers team members to respond to and resolve customer issues within established parameters and drives a high level of customer service through follow-up and customer outreach
Performs additional duties and projects as assigned.
Responsible for the selection and development of talent to drive store growth.
Coaches and develops the store staff to instill understanding of brand image and to ensure consistent representation of the brand in customer interactions and execution of store visuals and marketing.
Supports and communicates the strategic relevance of corporate initiatives and executes corporate plans to produce desired results.
Maintains open communication with team members and management, encouraging participation and idea sharing.

Technical/Other Skills Required: Advanced Communication skillset, both written and verbal.

Minimum of 2 years of college preferred
Preference will be given to candidates with specialty retail or jewelry experience
Bilingual skills are a plus.
Required or Acceptable Job-Related Experience: at least 3 years of retail sales experience, OR 2 years retail sales experience plus a minimum of 1-year retail management experience.
Years of Job-Related Experience Required: at least 3 years of retail sales experience, OR 2 years retail sales experience plus a minimum of 1-year retail management experience.

Proficient with computers, with advanced proficiency in MS Office and other related business, technology, and communication tools.
Ability to present themselves in a professional manner while communicating via email, social media, video conference, telephonic and text.
Ability to plan and organize tasks to meet deadlines and expectations.
Ability to work independently without immediate supervision.
Ability to understand and thoroughly explain detailed information.
Reliable and dependable.
Enter your entire job history, education, skills and internal projects.
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Don't forget, w e have many opportunities available on our other career site pages.

Demonstrates a commitment to the Company's People First vision.
Maintain accuracy of team member data in system records to ensure team members receive eligible Total Rewards.
Operating hours, sales requirements, customer traffic, proper store coverage and time to coach, train and develop your team.

We have many opportunities available on our other career site pages.
Click here to link to our careers page!
You are a diamond and Zales celebrates that fact!
We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love.
Zales is part of Signet Jewelers, a purpose-driven company who believes love inspires love.
Signet is also "Great Place to Work-Certified"™.
There are brilliant career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love.
Attains sales projections and sales quotas as set by the Company and develops strategies to maximizes both personal and team members sales potential while achieving goals.

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees.

This listing is sourced directly from Signet Jewelers's careers page and normalized into a canonical job model.