Canada Goose

Product Quality Experience Coordinator

Scarborough, Ontario, CAN

Sponsorship not specified$46k-$64kDetected 52 days ago

Vendor ManagementResearchCommunicationCollaborationOrganizational Skills

About the role

We're looking for a proactive, detail-oriented Product Quality Experience Coordinator to help power our global warranty repair operations.

Partner with Product Development teams during product development and proto meetings to provide technical insights that improve repair readiness and long-term product quality.
Lead repair planning initiatives, including parts coordination and knowledge-sharing rollouts to support seamless integration across global repair operations.
Coordinate wear testing, sample requests, and product investigations to support training and quality assessments.
Support repair cost analysis and pricing evaluations.
Drive continuous improvement initiatives by identifying process gaps and implementing innovative, scalable solutions.
Develop engaging and user-friendly SOPs, training decks, technical guides, and visual documentation.
Support research, onboarding, and product knowledge training for seasonal launches and new product rollouts.
Maintain digital resources and operational systems to ensure global teams have access to accurate, up-to-date information.
Global Operations Support
Collaborate closely with internal stakeholders including QA, Product Development, Production, and Sourcing, as well as external vendor partners.

Degree in Fashion, Textile Manufacturing, or a related field.
2-4 years of experience in product operations, quality assurance, garment manufacturing, or repair operations.
Strong understanding of garment construction, product quality standards, and repair processes.
Strong analytical mindset with proficiency in digital tools and operational systems.

$46,000.00 - $64,000.00 / year
We're committed to being open and fair about pay.
The range provided is intended as a guideline and does not represent a guaranteed offer.
Your actual offer will depend on your experience, skills, and alignment with the role.
Vacancy status: This posting represents an active vacancy for which we are currently hiring.
At Canada Goose, we believe that belonging goes beyond mere inclusion.

Your work is recognized with a comprehensive and competitive Total Rewards Program

This posting represents an active vacancy for which we are currently hiring.
At Canada Goose, we believe that belonging goes beyond mere inclusion.
It's about being part of a community that values, supports, and empowers you.
We thrive when we can be our authentic selves.
Our community is built on empathy and the understanding that every individual's experience is unique, and every voice is important.
We also recognize that communities are ever evolving, and that our work is never done.
At Canada Goose, belonging is more than just an ideal-it's the key to unlocking our collective potential, taking us further together.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us!
If you require any interview accommodation for your interview, please e-mail us at HR@canadagoose.com.

This listing is sourced directly from Canada Goose's careers page and normalized into a canonical job model.