Talentburstinc

Workday Support Analyst

Torrance, CA, United States

Sponsorship not specified$45k-$55kDetected 3826 days ago

AgileHRISCustomer SupportTest AutomationManual TestingCommunicationOrganizational Skills

About the role

Assist in researching new capabilities within Workday
Work closely with AMS Workday technical resources to ensure continuous improvement of TFS-owned integrations
Both manual testing and using Kainos automated testing solution will be involved.

Workday Support Analyst
Provide design, configuration, and troubleshooting services (functional and technical) for Workday Human Capital Management solution.
Provide troubleshooting support for functional and technical production issues, including coordinating with Workday using their case management system.
Collaborate with functional stakeholders to build reporting (basic and advanced calc fields/all reporting types)
Manage Workday functional ticketing queue to ensure tickets are addressed in a timely manner with excellent customer service attitude
Manage Workday major releases, identifying impact and enhancement opportunities associated with new release, and communicating appropriately.
Design and configure new Workday enhancements as they are made available with each new release. Coordinate with Workday's Change Control Board to evaluate, prioritize, and schedule these enhancements.

BS or BA degree in computer science, business administration, or related technical field or equivalent experience is required
Workday functional expertise and familiarity with technical offerings (EIB/Core Connectors)

This listing is sourced directly from Talentburstinc's careers page and normalized into a canonical job model.